_MED & _LRG images not showing

I have been searching and tried everything I could find but haven't been able to fix this problem. Any suggestion would be greatly appreciated.

Via the product admin I uploaded the image for a product.
/store/images/abc/xyz.gif

Zencart has automatically created
/store/images/abc/xyz.medium.gif

I have uploaded via FTP
/store/images/medium/abc/xyz_MED.gif
/store/images/large/abc/xyz_LRG.gif

On the product page xyz.medium.gif is shown. The link to the large image displays xyz.gif

Can someone tell me why the _MED and _LRG images aren't being used?

Many Thanks

ZeroGravity:

Via the product admin I uploaded the image for a product.
/store/images/abc/xyz.gif

Zencart has automatically created
/store/images/abc/xyz.medium.gif

Are you sure you don't have an add-on as i have never seen zen-cart do that by default?

A link to an effected page on your site where we can see things happening would also help

No add-ons that I know of. I downloaded and installed v1.3.9h. I have modfied the site to use a wordpress template but that shouldn't effect the backend when uploading images. Right?

This is the first time I have used Zen Cart and the store is still very much in the development stage (as you will see :wink:). http://www.aliensandstrangersmusic.com/store/. There is only one product on there that you can click through to see what is happening.

Thanks for your help

As your site is a "mash-up" of WordPress and Zencart, there is no way we can advise on how this behaviour is occurring.

Someone (maybe not you), has put zencart and wordpress into a digital "food blender".

Best bet is to talk to the person responsible.

I'm the one responsible. But the wordpress template doesn't touch the zencart admin panel so that doesn't explain the medium image that is automatically created. The body of the template is still zencart only the header and footer are wordpress.

I followed this post for the integration.
http://michaelwender.com/blog/2010/10/28/integrating-wordpress-and-zencart/

The action you are describing - the creation of a MED image - is not core zencart behaviour.

Therefore, this behaviour is caused by customisation.

You must contact the person who advised you of that customization, or if you applied it yourself, then you must either:-

1. Unpick the code yourself to identify the cause.
2. Hire someone to do it for you.

BTW... using Image Handler 3 will negate the need to use LRG and MED images. You just need ONE image, loaded into the main images folder.

Whether IH3 will work with your mash-up is anybody's guess. All you can do is try it, but I would suggest a FULL BACKUP before you apply any additional modules... That WP + ZC integration looks very shaky to me...

@schoolboy. Thanks for your suggestions.

I was going to change the template, via the zen-cart admin, back to the stock zen-cart template to see if the MED and LRG images we still not being used but have been in meetings all day. I will try that as soon as I get home tonight.

The automatic medium image is something that is confusing me knowing that zen-cart doesn't do that. This is a site I started working on a couple of months ago and have come back to. As a result I cannot remember if I installed an image add-on. Is there an easy way I can check for that?

Is there anything in particular that is shaky about this mash-up? Would like to know your thoughts before I go too much further. I'm just trying to blend a good management system with a good shopping cart, making up for the deficiencies of each, and not having to manage two templates

Thanks again.

@schoolboy, After some further testing and observations the customisation is the issue, of course. The customisation has taken things a little too far. It creates the medium image when you view the product page and bypasses the built in zen cart image handling. Back to the drawing board.

Thanks for putting me on the right track, I appreciate you help.