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How can i let the customer know?

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28 Sep 2011, 6:54 PM
#1
bladecris avatar

bladecris

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How can i let the customer know?

Hy there, i wanted to ask you something about auto printing my emails from an account. Here is the thing, i'm gonna get orders from customers on my address from my site BUT if my internet connection doesn't work in that day, how can I let the customer know about this problem through an email?

Thank you.

28 Sep 2011, 6:57 PM
#2
schoolboy avatar

schoolboy

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Re: How can i let the customer know?

Clear as mud... I have no idea what you mean.

Could you spell it out in clear, logical terms...

20 years a Zencart User

28 Sep 2011, 9:43 PM
#3
bladecris avatar

bladecris

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Re: How can i let the customer know?

Ok 2nd try
On my site users will order some products. Their order will be printed out by my printer with thunderbird - autoprint. But if my internet connection doesn't work that day can I let the user know his order wasn't printed?

29 Sep 2011, 11:29 AM
#4
stevesh avatar

stevesh

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Re: How can i let the customer know?

The order(s) will still be in your store's admin. It's a good idea to compare the printed orders with that day's orders in admin, anyway.

30 Sep 2011, 10:38 PM
#5
bladecris avatar

bladecris

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Re: How can i let the customer know?

I'm gonna use outlook 2007 for automatic prints. Works great and you can refresh your mail every 1 min.
Thanks a lot for your answers.