Why does the description display twice?

the description displays twice. i don't know exactly when it started because i didn't start out with a description. the link goes to the page showing the problem.

i'm using version 1.3.9h. running Dual Pricing, Edit Orders, Super Orders and Mailbeez.

http://rhinestoneimports.com/index.p...x&cPath=8_2_26

cmiller1960:

the description displays twice. i don't know exactly when it started because i didn't start out with a description. the link goes to the page showing the problem.

i'm using version 1.3.9h. running Dual Pricing, Edit Orders, Super Orders and Mailbeez.

http://rhinestoneimports.com/index.p...x&cPath=8_2_26

I don't see the problem? What description?

Thanks,

Anne

Sorry about that, it's in 'Home :: JEWELRY :: Earrings :: Hoops'. Once in 'Hoops' you'll see what I mean.

cmiller1960:

Sorry about that, it's in 'Home :: JEWELRY :: Earrings :: Hoops'. Once in 'Hoops' you'll see what I mean.

It is only happening in that sub category?

Thanks,

Anne

I only have descriptions in that sub-category, I don't know if it happens anywhere else.

cmiller1960:

I only have descriptions in that sub-category, I don't know if it happens anywhere else.

Can you check this out? I might be able to help you troubleshoot if I know whether it happens in all categories or just this one.

This is definitely not a problem with the template. No one else using the template has this problem and the demo doesn't either. What modules do you have installed? What files have you modified?

Thanks,

Anne

it did display twice in other categories when we put in descriptions on a previous version of the site. i'm using Zen Cart v1.3.9h and using Dual Pricing, Edit Orders, Super Orders and Mailbeez.

ps - i'm glad to hear that it's not a template problem, i really like using your templates.

cmiller1960:

it did display twice in other categories when we put in descriptions on a previous version of the site. i'm using Zen Cart v1.3.9h and using Dual Pricing, Edit Orders, Super Orders and Mailbeez.

ps - i'm glad to hear that it's not a template problem, i really like using your templates.

What happens if you turn on the classic template? do you still see 2 descriptions?

Thanks,

Anne

Yep, displaying twice on standard template as well. Should I post this thread in another category since it's not a template issue?

cmiller1960:

Yep, displaying twice on standard template as well. Should I post this thread in another category since it's not a template issue?

I would try re-installing the product layout grid module to see if one of the the product listing files was somehow corrupted.

Thanks,

Anne

picaflor-azul:

I would try re-installing the product layout grid module to see if one of the the product listing files was somehow corrupted.

Thanks,

Anne

I'm not really sure how to do that, but I did make a Band-Aid. By setting the 'Display Product Description' to zero the double entries are gone and the description is showing up on the main product page.

cmiller1960:

I'm not really sure how to do that, but I did make a Band-Aid. By setting the 'Display Product Description' to zero the double entries are gone and the description is showing up on the main product page.

Go to the free addons section and download the product layout grid module. Unzip it, read the installation instructions and install it on your site. You won't need to upload the sql patch. See if that removes the error.

Thanks,

Anne