Forums / Managing Customers and Orders / Order status for downloadable products

Order status for downloadable products

Started by jeking on 6 Oct 2011, 6:58 PM · Views: 1,100

Results 1 to 6 of 6
6 Oct 2011, 6:58 PM
#1
jeking avatar

jeking

Totally Zenned

Join Date:
Oct 2005
Location:
Chicago, IL USA
Posts:
1,592
Plugin Contributions:
0

Order status for downloadable products

When selling a downloadable product, I understand the need to make it available only after payment is received. I've added a few custom Order Status and want some of them to still allow the customer to download their products.

Where I can control what Order Statuses will allow that to happen. Currently, when I change the order status, the customer cannot even though they've paid.

Jim
Wheaton Website Services

6 Oct 2011, 9:05 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Order status for downloadable products

You can set the Order Status on each of the Payment Modules ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

6 Oct 2011, 9:15 PM
#3
jeking avatar

jeking

Totally Zenned

Join Date:
Oct 2005
Location:
Chicago, IL USA
Posts:
1,592
Plugin Contributions:
0

Re: Order status for downloadable products

But that only allows one status to be set. It is currently set to Processing [2]. We have a status 'backordered' that we set if any shippable products are backordered but doing so prevents the customer from downloading the other items on their order.

Jim
Wheaton Website Services

6 Oct 2011, 10:34 PM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Order status for downloadable products

You want to make your Order Statuses so they can fit a "pattern" of what Orders can get Downloads ...

If you look in the Configuration ... Attribute Settings ... you will see that the defaults are >= 2 and <=4 ...

If you want that to include other Order Statuses, such as Backorder ... you could make Back Order the orders_id 4 and change Update to 5 ... and change the setting to <= 5 ...

Is your site Live or still being built?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

6 Oct 2011, 10:54 PM
#5
jeking avatar

jeking

Totally Zenned

Join Date:
Oct 2005
Location:
Chicago, IL USA
Posts:
1,592
Plugin Contributions:
0

Re: Order status for downloadable products

Perfect, THAT was what I was looking for. Coffee and a donut are on their way!

Jim
Wheaton Website Services

6 Oct 2011, 10:56 PM
#6
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Order status for downloadable products

Thanks for the update that this can work for you ... and thanks for the support and Coffee & Donuts!! :cool:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!