Shipping Estimator Acting Up When Quantity is More Than 1!

Hi, i am using the latest zen cart 1.39h version. I just discovered that my Shipping Estimator has been acting up. I am not sure whether it has always been this way or just recently. I happent o discover it as a customer was checking with me regarding postage costs for a quantity of 2 for a loose powder sample packs (15g each). Was planning to reply the customer on the shipping weight and thought that i would double confirm the shipping cost by checking with the Shipping Estimator, and then i discovered it is not working properly. I tried searching at the forum for a while but nothing (using keywords of 'estimator' 'quantity' 'zone' 'rate').

Okay, back to the problem, my link is here. If you choose quantity of 2 (or anything more than 1) the shipping cost to Singapore becomes zero.

It's even worse if you choose Thailand, it's RM4750!!!

Can someone please help me on this... :(

Here are some details on my shipping modules.

[IMG]http://www.mediafire.com/imgbnc.php/e4407c904f8af4ba78dbe96810e4201f7a56f9478c07ef96b3e62fc24135ca162g.jpg[/IMG]

Zone Rate:

Zone Based Rates

Enable Zones Method
True

Calculation Method
Weight

Tax Class
--none--

Tax Basis
Shipping

Sort Order
8

Skip Countries, use a comma separated list of the two character ISO country codes
MY

Zone 1 Countries
SG

Zone 1 Shipping Table
20:5.00,50:6:10,80:7.10,90:7.50,110:8.20,130:8.90,150:9.60,170:10.30,200:11.30,220:12.00,250:13.10,280:14.10,310:15.20,340:16.20,350:16.50,500:17.50,750:18.50,1000:19.50,1250:20.50,1500:21.50,1750:22.50,2000:23.50,2250:26,3000:28,3500:30,4000:32,4500:34,5000:36,5500:38,6000:40,6500:42,7000:44,7500:46,8000:48,20000:100.00

Zone 1 Handling Fee
0

Handling Per Order or Per Box Zone 1 (when by weight)
Order

Zone 2 Countries
BN,TH

Zone 2 Shipping Table
20:5.00,50:6:10,80:7.10,90:7.50,110:8.20,130:8.90,150:9.60,170:10.30,200:11.30,220:12.00,250:13.10,280:14.10,310:15.20,340:16.20,450:20.00,500:20.50,750:23.00,1000:25.30,1250:27.70,1500:30.10,1750:32.50,2000:35.00,2250:37.30,2500:40.00,2750:42.10,3000:45.00,3250:47.00,3500:50.00,4000:53.00,4500:59.00,4750:61.30,5000:63.70,5250:66.10,5500:68.50,5750:71.00,6250:75.70,6500:78.10,7000:83.00,7250:85.30,7500:87.70,7750:90.10,8000:92.50,20000:207.70

Zone 2 Handling Fee
0

Handling Per Order or Per Box Zone 2 (when by weight)
Order

Zone 3 Countries
PH,ID,MM,HK

Zone 3 Shipping Table
20:5.00,50:6:10,80:7.10,90:7.50,110:8.20,130:8.90,150:9.60,170:10.30,200:11.30,220:12.00,250:13.10,280:14.10,310:15.20,340:16.20,360:17.00,380:17.60,400:18.30,420:19.00,450:20.10,500:21.80,540:23.20,580:24.60,620:26.00,650:27.00,700:28.80,750:30.60,790:32.00,1000:37.40,1250:41.10,1500:44.00,1750:47.00,2000:50,2250:52.70,2500:55.60,2750:58.50,3000:61.40,3250:64.30,3500:67.20,3750:70.10,4000:73.00,4250:76,4500:79.10,4750:82.50,5000:86,20000:300.00

Zone 3 Handling Fee
0

Handling Per Order or Per Box Zone 3 (when by weight)
Order

Zone 4 Countries
VN,TW,KR

Zone 4 Shipping Table
20:5.10,50:6.10,80:7.20,90:7.50,110:8.20,130:8.90,150:9.60,170:10.30,200:11.40,220:12.10,250:13.10,280:14.20,310:15.20,340:16.30,360:17.00,380:17.70,400:18.40,420:19.10,450:20.10,460:20.50,500:21.90,540:23.30,570:24.30,600:25.40,630:26.40,660:27.50,690:28.50,730:30.00,790:32.00,880:35.20,950:37.60,1000:40.20,1250:44.00,1500:47.80,1750:51.60,2000:55.40,2250:59.20,2500:63.00,2750:66.80,3000:70.60,3250:74.40,3500:78.20,3750:82.00,4000:85.80,4250:89.60,4500:93.60,4750:97.80,5000:102.00,20000:320.00

Zone 4 Handling Fee
0

Handling Per Order or Per Box Zone 4 (when by weight)
Order

Zone 5 Countries
CN,AU,MO

Zone 5 Shipping Table
20:5.10,50:6.60,80:7.60,110:8.70,140:9.70,170:10.80,200:11.80,230:12.90,260:13.90,290:15.00,320:16.00,350:17.10,380:18.10,410:19.20,440:20.20,470:21.30,500:22.30,530:23.40,560:24.40,590:25.50,620:26.50,650:27.60,680:28.60,710:29.70,740:30.70,770:31.80,800:32.80,830:33.90,860:34.90,890:36.00,920:37.00,950:38.10,1000:44.80,1250:49.20,1500:53.60,1750:58.00,2000:62.40,2250:66.80,2500:71.20,2750:75.60,3000:80.00,3250:84.40,3500:88.80,3750:93.20,4000:97.60,4250:102,4500:106.40,4750:110.80,5000:115.20,5250:119.60,5500:124.00,5750:128.40,6000:132.80,20000:380.00

Zone 5 Handling Fee
0

Handling Per Order or Per Box Zone 5 (when by weight)
Order

Zone 6 Countries
NZ,KP

Zone 6 Shipping Table
20:5.10,50:6.60,80:7.60,110:8.70,140:9.70,170:10.80,200:11.80,230:12.90,260:13.90,290:15.00,320:16.00,350:17.10,380:18.10,410:19.20,440:20.20,470:21.30,500:22.30,530:23.40,560:24.40,590:25.50,620:26.50,650:27.60,680:28.60,710:29.70,740:30.70,770:31.80,800:32.80,830:33.90,860:34.90,890:36.00,920:37.00,950:38.10,1000:54.60,1250:61.30,1500:68.00,1750:74.70,2000:81.60,2250:88.60,2500:95.60,2750:102.60,3000:109.60,3250:116.60,3500:123.60,3750:130.60,4000:137.60,4250:144.60,4500:151.60,4750:158.60,5000:165.60,20000:600.00

Zone 6 Handling Fee
0

Handling Per Order or Per Box Zone 6 (when by weight)
Order

Zone 7 Countries
FR,GB

Zone 7 Shipping Table
30:6.10,70:8.10,110:10.10,150:12.10,190:14.10,230:16.10,270:18.10,310:20.10,350:22.10,390:24.10,430:26.10,470:28.10,510:30.10,550:32.10,590:34.10,630:36.10,670:38.10,710:40.10,750:42.10,790:44.10,830:46.10,870:48.10,910:50.10,950:52.10,990:54.10,1000:65.30,1250:73.90,1500:82.50,1750:91.10,2000:99.70,2250:108.30,2500:116.90,2750:125.50,3000:134.10,3250:142.70,3500:151.30,3750:159.90,4000:168.50,4250:177.10,4500:185.70,4750:194.30,5000:202.90,5250:211.50,5500:220.10,5750:228.70,6000:237.30,20000:720.00

Zone 7 Handling Fee
0

Handling Per Order or Per Box Zone 7 (when by weight)
Order

Zone 8 Countries
IE

Zone 8 Shipping Table
30:6.10,70:8.10,110:10.10,150:12.10,190:14.10,230:16.10,270:18.10,310:20.10,350:22.10,390:24.10,430:26.10,470:28.10,510:30.10,550:32.10,590:34.10,630:36.10,670:38.10,710:40.10,750:42.10,790:44.10,830:46.10,870:48.10,910:50.10,950:52.10,990:54.10,1000:84.10,1250:94.30,1500:104.50,1750:114.70,2000:124.90,2250:135.10,2500:145.30,2750:155.50,3000:165.70,3250:175.90,3500:186.10,3750:196.30,4000:206.50,4250:216.70,4500:226.90,4750:237.10,5000:247.30,5250:257.50,5500:267.70,5750:277.90,6000:288.10,10000:460.00,20000:999.00

Zone 8 Handling Fee
0

Handling Per Order or Per Box Zone 8 (when by weight)
Order

Zone 9 Countries
CA,US

Zone 9 Shipping Table
20:5.90,50:8.00,80:10.10,110:12.20,140:14.30,170:16.40,200:18.50,230:20.60,260:22.70,290:24.80,320:26.90,350:29.00,380:31.10,410:33.20,440:35.30,470:37.40,500:39.50,750:51.60,1000:62.80,1250:74.00,1500:85.30,1750:97.80,2000:110.30,2250:122.80,2500:135.30,2750:147.80,3000:160.30,3250:172.80,3500:185.30,3750:197.80,4000:210.30,4250:222.80,4500:235.30,4750:247.80,5000:260.30,5250:272.80,5500:285.30,5750:297.80,6000:310.30,20000:1015

Zone 9 Handling Fee
0

Handling Per Order or Per Box Zone 9 (when by weight)
Order

Zone 10 Countries
IT

Zone 10 Shipping Table
30:6.10,70:8.10,110:10.10,150:12.10,190:14.10,230:16.10,270:18.10,310:20.10,350:22.10,390:24.10,430:26.10,470:28.10,510:30.10,550:32.10,590:34.10,630:36.10,670:38.10,710:40.10,750:42.10,790:44.10,830:46.10,870:48.10,910:50.10,950:52.10,990:54.10,1000:61.90,1250:69.20,1500:76.50,1750:83.80,2000:91.10,2250:98.40,2500:105.70,2750:113.00,3000:120.30,3250:127.60,3500:134.90,3750:14.20,4000:149.50,4250:156.80,4500:164.10,4750:171.40,5000:178.70,5250:186.00,5500:193.30,5750:200.60,6000:207.90,10000:330.00,20000:999.00

Zone 10 Handling Fee
0

Handling Per Order or Per Box Zone 10 (when by weight)
Order

Zone 11 Countries
00

Zone 11 Shipping Table
10000:999

Zone 11 Handling Fee
0

Handling Per Order or Per Box Zone 11 (when by weight)
Order

Zone 12 Countries

Zone 12 Shipping Table

Zone 12 Handling Fee
0

Handling Per Order or Per Box Zone 12 (when by weight)
Order

Shipping Configuration:
[IMG]http://www.mediafire.com/imgbnc.php/50ac646325659857c7e5fa303737fd69af62660a61bf06db8be1f931eeb7207d2g.jpg[/IMG]

Please let me know what other details are needed. Really appreciate anyone's help on this. Thank you.

First, check your settings, you have too many colons:

20:5.00,50:6:10,80:7.10,90:7.50 etc. etc.

That's quite obvious, isn't it... but i missed it so many times. I corrected the colons and everything is back to normal. Thank you so much, Ajeh!

I am sorry for being not observant enough... m(_ _")m

You are most welcome ... thanks for the update that it was a typo on the settings ...