Deleted store in file manager

First of all I'm a rookie so please bare with me. This is what I have done. I have 2 sites hosted through my Ipage account. one is zencart and the other is wordpress. I have some how overridden the zencart install with the wordpress install. when I installed wordpress it deleted all my zencart files in file manager because I had them both set at "home directory". the question is, How do i get all my zencart site to work now? it says "forbidden" when you go to the url. when i log into zencart my store is still there, thank god!. I JUST NEED TO GET IT BACK UP AND RUNNING. also i have deleted all the wordpress files in filemanager. so im starting on a clean slate again.

sorry for being a newbie and thanks in advance!
-Jeremy

Installing Wordpress probably overwrote the index.php file. Get that file from the Zencart zip file and upload it to the root (top) directory of your store, overwriting the one that's there.

You can't install both of those programs in the same folder.

Install Wordpress in a folder called /wordpress.

you are right thats exactly what i have done.

where do i get the zencart zip file? the only file i have is zc_install. and thats already there.

Click on 'Home' at the top of this page and download the zip file.

It's still not working... can i just uninstall the zencart app and re install it? or will it delete my store? or is there any way to back up the store so i can just reinstall it?

What exactly are you wanting to backup? Products? Actual customers and orders?
or just template/layout changes?

Backups consist of two parts:

• PHP files and images
• database containing products/customers/orders

You backup files by using your FTP program.
You backup the database by using a tool like phpMyadmin: https://www.zen-cart.com/tutorials/index.php?article=103

ive been fooling around with this for a few days now and still cant figure it out. I I unstalled zencart from "my installs" on ipage and i dont know how to get it back. i downloaded the Zip file and tried putting it back but its just a blank page now. where did my store go? is it gone or can iu get it back?

Probably a question for your host. Most here don't use auto-installers, so we wouldn't know where your site went, but if you selected 'uninstall' my guess would be that it's gone. What were you trying to accomplish when you uninstalled it ?

Moderator's note - second thread merged with first. Please don't repost.

The sooner you ask your hosting company for help putting your site back to whatever it was, the better. If they have backups from the previous day, then they can do a restore quickly. If you wait and wait and wait then those backups will be replaced with whatever you've got today, and then they'll be useless for recovery.

the host says they don't back up database files... i guess ill just have to rebuild everything. damn.

Did you backup your database, as per the instructions I posted previously?

yes, i backed them up and just saved them in the filemanager with my host. BUT, the back ups were deleted when ipage tried to save everything by doing a restore to last week. so its gone. they say there is nothing else they can do...

IMO you need to absolutely stop using the hosting "file manager" tool. That's a tool that should rarely, if ever, be used for anything other than perhaps an occasional permissions change if your FTP app won't do it.

Backups should be downloaded and securely stored in a safe secure location. Not left on the same server where the data originally came from.

first time i laughed in days! lol i agree! I'm done with this. im deleting everything and starting all over!