Zen Cart Logo
Forums / General Questions / I can call up admin, but not the site

I can call up admin, but not the site

Views: 432

Results 1 to 3 of 3
26 Oct 2011, 8:17 PM
#1
homespon avatar

homespon

New Zenner

Join Date:
Oct 2011
Posts:
2
Plugin Contributions:
0

I can call up admin, but not the site

I'm using version v1.3.9b, and it's been running great for a long time.

Suddenly -- I didn't upgrade or change anything -- I couldn't get to the site or to the admin. A host of different error messages came up each time I tried. Now I can log in just fine to admin, but my actual site says "Access denied."

This is my store.

http://gardendistrictneedlework.biz/store

I called the web hosting company, and they say it's not a server issue. I did have them upgrade the PHP, but that did nothing.

Can anyone help???

27 Oct 2011, 4:36 PM
#2
homespon avatar

homespon

New Zenner

Join Date:
Oct 2011
Posts:
2
Plugin Contributions:
0

Re: I can call up admin, but not the site

Okay, so I figured it out eventually and I'm posting the answer here if anyone else has this problem.

The hosting company reset the permissions on my index.php page to 0. I called them up and they needed to get the manager with the root password to change the settings back. Now everything is good.

27 Oct 2011, 4:58 PM
#3
afo avatar

afo

Totally Zenned

Join Date:
Aug 2004
Location:
New York City
Posts:
6,800
Plugin Contributions:
0

Re: I can call up admin, but not the site

Thanks for posting the solution. Someone else is sure to benefit. :smile: