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Need a mod for specifying product on contact us page

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27 Oct 2011, 1:26 AM
#1
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r1formetoo

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Need a mod for specifying product on contact us page

I constantly get emails from customers who think I'll magically know which product they are inquiring about. I got the email below moments ago. I need a field on my contact us page that the customer must fill in to let me know what product they are interested. Is there a mod like that? Also, please do your best to keep your children in school.......

Email received:
zip 13135 cost delivered residents on pavement

27 Oct 2011, 1:43 PM
#4
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r1formetoo

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Re: Need a mod for specifying product on contact us page

dgent:

Ive used the mod above, works fine, and puts the product title in the heading of the email.

Could I please get a link to your site to see it in action?

27 Oct 2011, 3:30 PM
#7
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stevesh

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Re: Need a mod for specifying product on contact us page

You go to a product info page and then click the text in the 'Ask a question about this product' in the top left sidebox.

27 Oct 2011, 3:55 PM
#8
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r1formetoo

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Re: Need a mod for specifying product on contact us page

I see now. I like that but it doesn't solve the problem of folks clicking the contact us button.

27 Oct 2011, 5:18 PM
#10
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stevesh

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Re: Need a mod for specifying product on contact us page

You could also add some text on the Contact Us page pointing visitors to that sidebox if they have questions about a product.

28 Oct 2011, 1:44 PM
#12
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r1formetoo

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Re: Need a mod for specifying product on contact us page

stevesh:

This version puts the Ask a Question button on the product info page:

http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=206

That sounds like it would be more successful. Do you know of anyone who is using that mod so I can see it on their site?

28 Oct 2011, 1:52 PM
#13
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stevesh

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Re: Need a mod for specifying product on contact us page

www. stevesh.org/demo

28 Oct 2011, 1:59 PM
#14
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r1formetoo

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Re: Need a mod for specifying product on contact us page

stevesh:

You could also add some text on the Contact Us page pointing visitors to that sidebox if they have questions about a product.

My contact us page already states, "Please be sure to include the name of the product you are inquiring about." Sadly, few read it. I find that most customers read nothing. They're like little children that only look at pictures......... I really wish I could program because I think the best solution to this problem is a field on the contact us page that customers must fill in to inquire about a product.