Forums / Built-in Shipping and Payment Modules / Free Shipping won't turn off

Free Shipping won't turn off

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27 Oct 2011, 6:17 PM
#1
jeking avatar

jeking

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Free Shipping won't turn off

I'm sure where to look. The site offers Free Shipping. I created a zone for AK and HI to offer flat rate. I changed the existing zone to exclude AK and HI but the site still shows Free Shipping for all states.

I even tried removing the Free Shipping module (from the admin) but it still shows up.
I tried the Classic Template, same thing.

I'm not sure where else to look to fix wherever someone did to set Free Shipping all the time. Suggestions?

Jim
Wheaton Website Services

27 Oct 2011, 6:30 PM
#2
jeking avatar

jeking

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Re: Free Shipping won't turn off

Version 1.3.9

Jim
Wheaton Website Services

27 Oct 2011, 9:39 PM
#3
ajeh avatar

ajeh

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Re: Free Shipping won't turn off

Could you peek in the Modules ... Order Totals ... and see if on the Shipping ot_shipping you happen to have the Free Shipping on Orders over $XX enabled?

What shipping modules do you have installed?

Linda McGrath
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27 Oct 2011, 9:53 PM
#4
jeking avatar

jeking

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Re: Free Shipping won't turn off

Thanks for chiming in.

Hmm, never looked there before. I see:

Allow Free Shipping
true

Free Shipping For Orders Over
$0.00

Provide Free Shipping For Orders Made
both

Is this why it's offering free shipping and the modules have no effect??

If you don't mind me asking, what's the logic behind having the settings here AND in the shipping module?

Jim
Wheaton Website Services

27 Oct 2011, 10:26 PM
#5
ajeh avatar

ajeh

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Re: Free Shipping won't turn off

That is correct ... you have stated you want Free Shipping on Orders over $0.00 for both National and International addresses ...

Set that to Enable False ... and it will turn off ...

Linda McGrath
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28 Oct 2011, 12:10 AM
#6
jeking avatar

jeking

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Re: Free Shipping won't turn off

Very nice. Big pot of coffee and a dozen donuts coming your way.

Jim
Wheaton Website Services

28 Oct 2011, 12:18 AM
#7
ajeh avatar

ajeh

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Re: Free Shipping won't turn off

Thanks for the update that this was this issue on the Free Shipping ... and thanks for the support ... we love the coffee and donuts!!!

Keeps us bopping along ... :flex:

Linda McGrath
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