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Send Gift Certificate Blank Page

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8 Nov 2011, 3:02 PM
#1
sharc316 avatar

sharc316

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Send Gift Certificate Blank Page

Hi,

all of a sudden I'm having an issue with my gift certificates. When I click on the icon to send gift certificate it just goes to a blank page.

Can someone please help with this.

My site: bequjuice.com

This is the url of the blank page:

http://www.bequjuice.com/index.php?main_page=gv_send

Thanks.

8 Nov 2011, 3:16 PM
#2
ajeh avatar

ajeh

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Re: Send Gift Certificate Blank Page

What do you see in the debug log files in your /cache directory? :unsure:

Linda McGrath
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8 Nov 2011, 3:42 PM
#3
sharc316 avatar

sharc316

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Re: Send Gift Certificate Blank Page

This is what it says:

[08-Nov-2011 05:41:35] PHP Parse error: syntax error, unexpected T_CONSTANT_ENCAPSED_STRING in /includes/languages/english/gv_send.php on line 41

I guess I messed it up while trying to customize the instructions text. The code is below lines 40-42

40 define('EMAIL_GV_FIXED_FOOTER', 'If you have difficulties redeeming the ' . TEXT_GV_NAME . ' using the automated link above, '
41 'you can also enter the ' . TEXT_GV_NAME . ' ' . TEXT_GV_REDEEM . ' during the checkout process at our store.');//. "\n" . from end of line above after '
42 define('EMAIL_GV_SHOP_FOOTER', '');

8 Nov 2011, 3:51 PM
#4
ajeh avatar

ajeh

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Re: Send Gift Certificate Blank Page

Looks like this reads:

define('EMAIL_GV_FIXED_FOOTER', 'If you have difficulties redeeming the ' . TEXT_GV_NAME . ' using the automated link above, '
'you can also enter the ' . TEXT_GV_NAME . ' ' . TEXT_GV_REDEEM . ' during the checkout process at our store.');//. "\n" . from end of line above after '

And that has too many single quotes ... try using:

define('EMAIL_GV_FIXED_FOOTER', 'If you have difficulties redeeming the ' . TEXT_GV_NAME . ' using the automated link above, you can also enter the ' . TEXT_GV_NAME . ' ' . TEXT_GV_REDEEM . ' during the checkout process at our store.');

Linda McGrath
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8 Nov 2011, 4:00 PM
#5
sharc316 avatar

sharc316

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Re: Send Gift Certificate Blank Page

Perfect! Fixed the issue. Thank you Ajeh.

Not sure why this issue came up in the first place as I didnt touch any quotations or create any new ones. Just fixed up the text inside the quotes that were already there.

Thank you very much for the quick fix!

8 Nov 2011, 4:01 PM
#6
ajeh avatar

ajeh

Oba-san

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Re: Send Gift Certificate Blank Page

Thanks for the update that this is now working for you ... :smile:

Linda McGrath
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