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Order items not showing in paypal receipt.

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13 Nov 2011, 9:55 PM
#1
raf696 avatar

raf696

New Zenner

Join Date:
May 2010
Posts:
58
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1

Order items not showing in paypal receipt.

Hi I'm using v1.3.9h and last week when I got an order in paypal the order items was there now I just get the amount and nothing else in paypal. PayPal Express Checkout

14 Nov 2011, 6:47 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
177

Re: Order items not showing in paypal receipt.

That's normal. If a discount applies to the order, or if there are any tax or discount or other related rounding errors when attempting to add up all the line-item prices for submission, then those items cannot be submitted because PayPal will reject them. So, instead of preventing the purchase at all, it simply passes the amount over. This is perfectly fine since all the actual official order details are on the order receipt in your store. And, since that's the official "real" order, that's the safest information to rely upon anyway.