Please Help Me

18 Nov 2011, 4:46 PM

#1

New Zenner

Join Date:: Nov 2011
Posts:: 12
Plugin Contributions:: 0

Please Help Me

I really searched for an answer to my question but couldn't find it. My store is up and running. I am using the most updated version of Zen Cart. However when i try to access my admin this is what I get:
The website encountered an error while retrieving http://www.scrapsncrap.com/zc_admin/. It may be down for maintenance or configured incorrectly.

Can someone please tell me what this means and how I fix it before my boss completely skins me alive? Thanks so much!

18 Nov 2011, 5:04 PM

#2

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: Please Help Me

Start here, following the suggestion in red text first:

https://www.zen-cart.com/tutorials/index.php?article=63

18 Nov 2011, 5:33 PM

#3

rebelledoll

New Zenner

Join Date:: Nov 2011
Posts:: 12
Plugin Contributions:: 0

Re: Please Help Me

Thank you. I called the hosting site and it is now just a white page. No info or anything. I am at my wits end as to what the problem is. I hope I will have not have to redo my whole store.

18 Nov 2011, 6:52 PM

#4

stevesh

Black Belt