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products disappeared

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22 Nov 2011, 2:54 PM
#1
jgold723 avatar

jgold723

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products disappeared

Version: 1.3.9a
Problem: All products in a single category are no longer visible in the front end after adding a new product to the category.

Other pertinent information:
-- Other categories are not affected;
-- Moving newly added product to a different category does not fix the problem;
-- Products in problem category are visible in back end, status for all is green;
-- Turning category off and on again doesn't fix problem
-- url to problem category:

http://quinceandco.com/store/index.php?main_page=index&cPath=2_13

I'll quiz client further as to chain of events, but I can't figure this one out.

Ideas?

John

22 Nov 2011, 3:31 PM
#2
stevesh avatar

stevesh

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Re: products disappeared

Looks like you fixed it. I'd upgrade to 1.3.9h as soon as you can.

22 Nov 2011, 3:50 PM
#3
jgold723 avatar

jgold723

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Re: products disappeared

Thanks for checking.

We deleted and reinstalled the product and that seems to have fixed it. But I'm curious as to what might have been in there that would throw off the entire category?

22 Nov 2011, 3:56 PM
#4
stevesh avatar

stevesh

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Re: products disappeared

If the page was blank, there might be error log files in your /cache folder that would provide a clue.

https://www.zen-cart.com/tutorials/index.php?article=82

22 Nov 2011, 4:29 PM
#5
jgold723 avatar

jgold723

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Re: products disappeared

Hmmm, I checked the error logs and found this one repeatedly:

PHP Warning: Missing argument 2 for display_price() in /nfs/c06/h05/mnt/92537/domains/quinceandco.com/html/store/includes/classes/currencies.php on line 112

I'm not really sure what it means or why it would cause an entire category of products not to appear.