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i have a shipping problem please help

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7 Dec 2011, 9:22 AM
#1
brevardcountypcr avatar

brevardcountypcr

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i have a shipping problem please help

United States Postal Service United States Postal Service
We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.
(Please check that your Zip Code is entered correctly.)
https://www.zen-cart.com/tutorials/index.php?article=327
now can anyone tell me what the problem is ???

7 Dec 2011, 12:21 PM
#2
stevesh avatar

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Re: i have a shipping problem please help

If you search the forums for USPS shipping quote suitable, you'll discover several similar threads. Many advise checking this thread:

http://www.zen-cart.com/forum/showthread.php?t=171314

7 Dec 2011, 2:49 PM
#3
ajeh avatar

ajeh

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Re: i have a shipping problem please help

Please check that you have followed the instructions to install the January 2, 2011 version C from post #26 of the thread stevesh has posted ...

8 Dec 2011, 10:02 AM
#4
brevardcountypcr avatar

brevardcountypcr

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Re: i have a shipping problem please help

ok thank you :smile:

10 Dec 2011, 5:24 AM
#5
brevardcountypcr avatar

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Re: i have a shipping problem please help

i have a question about that post you said
4 If using Tare Rates on some settings, for International to work you will need to edit the usps.php file and change the rounding from 3 to 2 ...
and you put the code in can you explain it to me little bit more i am bit confused about it ???
Line 193 old: $shipping_ounces = zen_round($shipping_ounces, 3);

10 Dec 2011, 5:37 AM
#6
brevardcountypcr avatar

brevardcountypcr

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Re: i have a shipping problem please help

United States Postal Service United States Postal Service
We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.
(Please check that your Zip Code is entered correctly.)

10 Dec 2011, 6:01 AM
#7
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brevardcountypcr

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Re: i have a shipping problem please help

i made the picture of my problem i circled it . i want to know how can i edit out per item the best way option how do i edit it and then the problem with usps

10 Dec 2011, 1:54 PM
#8
ajeh avatar

ajeh

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Re: i have a shipping problem please help

Edit the file:
/includes/modules/shipping/usps.php

and find the line:

$shipping_ounces = zen_round($shipping_ounces, 3); 

change the 3 to a 2 so it reads:

$shipping_ounces = zen_round($shipping_ounces, 2); 
11 Dec 2011, 1:58 AM
#9
brevardcountypcr avatar

brevardcountypcr

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Re: i have a shipping problem please help

Ajeh:

Edit the file:
/includes/modules/shipping/usps.php

and find the line:

$shipping_ounces = zen_round($shipping_ounces, 3);

> 
> change the 3 to a 2 so it reads:
> ```
$shipping_ounces = zen_round($shipping_ounces, 2); 

ok i got it to work now how can i fix the ounces and weight
United States Postal Service (1 x 5.00lbs) United States Postal Service
i also want to know when it is one pound why it say 1 x 4.00lbs and when it say 2lbs it 1.5.00lbs . that is confusing

11 Dec 2011, 3:11 AM
#10
ajeh avatar

ajeh

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Re: i have a shipping problem please help

Check your settings on the Configuration ... Shipping/Packaging ... if you do not want to add extra weight, then set the Tare Rates to both be 0:0 ...

21 Dec 2011, 8:20 AM
#11
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Re: i have a shipping problem please help

Ajeh:

Check your settings on the Configuration ... Shipping/Packaging ... if you do not want to add extra weight, then set the Tare Rates to both be 0:0 ...
ok thank you is there any more write up about it ?

21 Dec 2011, 9:42 AM
#12
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Re: i have a shipping problem please help

Tare adds extra weight for packaging (default is 3 units). If you don't want this, you need to set this to 0 as Ajeh described.

21 Dec 2011, 10:13 AM
#13
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Re: i have a shipping problem please help

gjh42:

Tare adds extra weight for packaging (default is 3 units). If you don't want this, you need to set this to 0 as Ajeh described.

ok thank you

29 Dec 2011, 10:56 PM
#14
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Re: i have a shipping problem please help

I am using ver. 1.3.9h

I have installed the french ver. 1.3.9h on top of the english, then added CEON manual card processing and Canada Post module -- all working appropriately.

This is a brand new uncustomized install, except as noted.

I am working on localhost.

Everything seems to be working really well, until I try to check out a test order, the UPS module returns the note:

United Parcel Service
We are unable to obtain a rate quote for UPS shipping.
Please contact the store if no other alternative is shown.

This is the installed UPS module that comes in the version.

I am getting no other errors but I can't figure our for the life of me why it doesn't get the UPS quote. Canada Post works like a dream.

Any thoughts would be greatly helpful, thanks