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Product review attached to wrong product

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8 Dec 2011, 8:55 PM
#1
vfrazier avatar

vfrazier

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Product review attached to wrong product

A customer left a nice product review for me recently. Sadly, he placed the review with the incorrect product. Is there a way to edit the review so that it appears with the correct product?

Thanks,
Vince
https://www.flyboyaccessories.com

9 Dec 2011, 3:33 PM
#2
ajeh avatar

ajeh

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Re: Product review attached to wrong product

You could go to phpMyAdmin and in your database browse the table:
reviews

and fix the:
products_id

to be for the correct Product ...

12 Dec 2011, 7:26 PM
#3
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vfrazier

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Re: Product review attached to wrong product

I can log into the phpmyadmin through my cpanel, then I'm not understanding what it is that I'm looking for.

I did browse through the forum, but I'm afraid this stuff is over my head.

Help?

13 Dec 2011, 2:53 AM
#4
ajeh avatar

ajeh

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Re: Product review attached to wrong product

In phpMyAdmin, find your database for you shop ...

In it, there is a table called:
reviews

If you browse that table, you will see that they each have a products_id ...

If you edit the review that was made to the wrong products_id you can change it to the right products_id ...

Now, that review that was made on the wrong Product will appear on the correct Product ...

13 Dec 2011, 8:10 PM
#5
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vfrazier

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Re: Product review attached to wrong product

OK, I found it that time, with your help, and got the problem fixed.

I'd have never found that in a million years without your assistance.

Thanks,
Vince

13 Dec 2011, 11:27 PM
#6
ajeh avatar

ajeh

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Re: Product review attached to wrong product

You are most welcome ... thanks for the update that you were able to fix this ... :smile: