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Forums / General Questions / Blank page returned when checking out

Blank page returned when checking out

Started by healthadvisor on 9 Dec 2011, 3:52 PM · Views: 1,008

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9 Dec 2011, 3:52 PM

New Zenner

Hi,

When customer is checking out and tries to change their shipping address a blank page is returned instead of the change address form.

Here's the link:

Zen Cart version is v1.3.9h

Thanks,

9 Dec 2011, 3:59 PM

Totally Zenned

Re: Blank page returned when checking out

Go to the cache folder via your FTP, and look inside it for a logged error file.

What error is being logged?

20 years a Zencart User