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Shipping Estimator/ UPS/ State Dropdown Menu

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13 Dec 2011, 1:19 PM
#1
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brushwoodnursery

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Shipping Estimator/ UPS/ State Dropdown Menu

We've just switched over to live quotes from UPS and USPS and it has messed up a couple of things. There's one that is troublesome in particular. If a customer enters only their zip code (not bothering to select a state), only USPS will be returned. It looks like we only offer Priority Mail. Is there a fix? (1.3.8a)

13 Dec 2011, 2:55 PM
#2
ajeh avatar

ajeh

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Re: Shipping Estimator/ UPS/ State Dropdown Menu

I cannot reproduce that issue in v1.3.9h ...

If I have United States and enter a Zip code I see both UPS and USPS ...

Do you have an example of what you are using that this is happening?

13 Dec 2011, 5:50 PM
#3
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brushwoodnursery

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Re: Shipping Estimator/ UPS/ State Dropdown Menu

I'm not sure I understand your question. It's the standard UPS and USPS modules and the standard shipping estimator on setting 2 (shows complete on the cart page).
Interestingly, as long as I enter a state, any state, the estimator returns the correct UPS and USPS for the zip code. EG: California and 21212 give me good rates for Baltimore (21212).

13 Dec 2011, 5:59 PM
#4
ajeh avatar

ajeh

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Re: Shipping Estimator/ UPS/ State Dropdown Menu

I am afraid I cannot reproduce the error in v1.3.9h nor in v1.3.8 ...

I get all methods showing with just:
United States
21212

13 Dec 2011, 11:12 PM
#5
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brushwoodnursery

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Re: Shipping Estimator/ UPS/ State Dropdown Menu

Hmm, well maybe I have something else mucking it up. Got a zillion mods and I've beat on the installation repeatedly with blunt instruments. Guess I'll muddle on through. Thanks for being here for me all the same! :smile:

14 Dec 2011, 12:27 AM
#6
ajeh avatar

ajeh

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Re: Shipping Estimator/ UPS/ State Dropdown Menu

Let us know if you discover the cause of the problem ... :smile: