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Again Server issue and now links bounce back to home page

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27 Dec 2011, 12:57 PM
#1
jastreet1 avatar

jastreet1

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Again Server issue and now links bounce back to home page

Hi all.

My server went down last night again (Plesk backup filling hard drive and thats the problem - we are upgrading in the next few weeks to another system).

Plesk is set to automatically delete backups older than 7 days, but it doesn't hence the problem.

After manually deleting the backup my site springs back to life but all of the links do not work (redirect to the home page). I then restore a back up which solves 80% of the problem but the below links (for example a select few) still redirect to the home page:

washing machines: https://www.ultimate-appliances.co.uk/washing-machines

Freestanding washing machines: https://www.ultimate-appliances.co.uk/free-standing-washing-machines

Fridge Freezers: https://www.ultimate-appliances.co.uk/fridge-freezers

LG Fridge Freezer: http://www.ultimate-appliances.co.uk/standalone-fridge-freezers/lg-gb3133swgk-fridge-freezer-water-dispenser-p-1094

Hotpoint Washer: http://www.ultimate-appliances.co.uk/free-standing-washing-machines/hotpoint-aqualtis-washing-machine-aq113d697e-11kg-a-1600-spin-p-923

Can anyone offer any assistance on this please - I am in a real pickle over this.

Thanks in advance.

27 Dec 2011, 1:37 PM
#2
stevesh avatar

stevesh

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Re: Again Server issue and now links bounce back to home page

I'd guess something about your URL-redirecting add on. Any way you can turn that off temporarily to see if things work properly ?

27 Dec 2011, 1:51 PM
#3
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jastreet1

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Re: Again Server issue and now links bounce back to home page

This is correct - I use a URL direct. I am hiring people left right and centre on oDesk to fix, but they don't seem to have a clue!

27 Dec 2011, 2:25 PM
#5
stevesh avatar

stevesh

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Re: Again Server issue and now links bounce back to home page

The old link isn't a standard Zencart URL, either. They look like this:

http: //www.stevesh.org/demo/index.php?main_page=index&cPath=3

27 Dec 2011, 2:32 PM
#6
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jastreet1

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Re: Again Server issue and now links bounce back to home page

I am not really sure. Can anyone recommend a good oDesk candidate to fix the problem. This is costing me a lot of time and money - and I am in ultra stress model.

Thanks in advance.

27 Dec 2011, 2:49 PM
#7
stevesh avatar

stevesh

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Re: Again Server issue and now links bounce back to home page

I've never used a URL-rewriting mod, so I don't know how they work. Is there no option in admin to just turn it off and let the standard Zencart process take over ?

I've only had one (unsatisfactory) experience with oDesk, so I can't recommend anyone.

27 Dec 2011, 6:18 PM
#8
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jastreet1

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Re: Again Server issue and now links bounce back to home page

Thanks for your response. Still trying as I keep getting different answers to what may be the cause of the problem and how to resolve it. I would assume nobody knows?

Can anyone here iffer any assistance?

Thanks in advance.