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Why is Paypal locked to only paypal members???

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5 Jan 2012, 8:20 PM
#1
tonycohen avatar

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Why is Paypal locked to only paypal members???

When the clients checkout they go to paypal but they cannot pay unless they become members on paypal!!! How do i enable them to pay with credit card without joining paypal. I called up paypal but they claim that it is zencart who is blocking it!

I am using 1.3.9h and paypal standard - IPN.

THanks,

Sam

5 Jan 2012, 8:34 PM
#2
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Re: Why is Paypal locked to only paypal members???

What exactly is making you think the customers have to become members on PayPal? That's not how Zen Cart works, so it sounds like you're confused about something you're seeing rather than what's actually happening.

And, why aren't you using Express Checkout? It's a far better choice.

https://www.zen-cart.com/tutorials/index.php?article=29
https://www.zen-cart.com/tutorials/index.php?article=28

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6 Jan 2012, 4:46 PM
#3
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Re: Why is Paypal locked to only paypal members???

When they check out it is promting them with a paypal signin but below instead of the normal credit card area there is a credit card area and the registration area combined. If they want to pay with credit card they have to become a member!...

Sam

6 Jan 2012, 6:43 PM
#4
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Re: Why is Paypal locked to only paypal members???

Send me your site URL so I can register as a customer and reach your PayPal page... then we might know what's happening.

It may be that you have the following (AT PAYPAL SITE) set to OFF:

PayPal™ Account Optional ... if you want to allow customers to pay by credit card and not have to create a PayPal™ account, set this to ON.

20 years a Zencart User

6 Jan 2012, 7:31 PM
#6
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Re: Why is Paypal locked to only paypal members???

When I reach PAYPAL on YOUR site I get:

When I do the same on MY SITE I get:

You have an incorrect setting at PAYPAL (their monkey does not know what he is talking about) - it is NOT a zencart fault. You and I use EXACTLY the same software.

20 years a Zencart User

6 Jan 2012, 8:42 PM
#7
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Re: Why is Paypal locked to only paypal members???

Thanks so much. I am going to have to call them up again...

I can't believe that they told me incorrect info.

Sam

6 Jan 2012, 9:07 PM
#8
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Re: Why is Paypal locked to only paypal members???

This was asked earlier, but you didn't answer:
What is your setting for PayPal Account Optional, in your PayPal account?

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8 Jan 2012, 1:19 AM
#9
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Re: Why is Paypal locked to only paypal members???

Standard IPN

8 Jan 2012, 1:28 AM
#10
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Re: Why is Paypal locked to only paypal members???

tonycohen:

Standard IPN

Tony, I don't believe that is what DrByte is asking, there is a setting within your actual paypal account at paypal.com

read here

https://www.paypal.com/cgi-bin/webscr?cmd=p/mer/WAX_landing-outside

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8 Jan 2012, 9:23 PM
#11
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Re: Why is Paypal locked to only paypal members???

nigelt74:

there is a setting within your actual paypal account at paypal.com

I did mention this 2 days ago... (post 6 above)

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8 Jan 2012, 9:28 PM
#12
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Re: Why is Paypal locked to only paypal members???

From that page:

go to the Profile subtab, click on Website Payment Preferences under the Selling Preferences column, and check the yes/no box under PayPal Account Optional

It certainly seems like this is the issue.

The best way to learn is to try stuff. But, back it up first.