Warning : an error has occured please refresh and try again.

7 Jan 2012, 4:11 PM

#1

New Zenner

Join Date:: May 2010
Posts:: 13
Plugin Contributions:: 0

Warning : an error has occured please refresh and try again.

Hello, I am working on my new update to version 1.5.x with my testsite and everything seems to working fine except for the send email to customers page in the admin section on the site. It keeps showing an error message that says "Warning: an error occured, please refresh the page and try again. I refreshed several times and I also tried to reload the email folder to the site and it still says the same thing. What could the problem be and can I please have a solution.

7 Jan 2012, 7:50 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Warning : an error has occured please refresh and try again.

hottrendz:

"Warning: an error occured, please refresh the page and try again.
That means a database problem was encountered.
You probably have incompatibilities because of addon mismatches.

.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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7 Jan 2012, 8:35 PM

#3

hottrendz

New Zenner

Join Date:: May 2010
Posts:: 13
Plugin Contributions:: 0

Re: Warning : an error has occured please refresh and try again.

Do I have to reinstall the database or just certain files?

7 Jan 2012, 10:13 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Warning : an error has occured please refresh and try again.

As I said, you probably have missing addon code, or incompatible addon code.

Searching for that error message in the Tutorials/FAQs section brings up this article: https://www.zen-cart.com/tutorials/index.php?article=412

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.