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Problem identifying where to make change -removing Cross Sell

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8 Jan 2012, 5:26 PM
#1
fiberphile avatar

fiberphile

New Zenner

Join Date:
Oct 2009
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Problem identifying where to make change -removing Cross Sell

Hi there,

My web designer suddenly stopped servicing zen cart sites, which left me needing to upgrade my site alone. I've done a new install in a temp folder, and managed to get my custom template up and running, but I decided to ditch all of the custom add-ons that she had done for me and re-install the ones that I will actually use.

Apparently she had installed the cross-sell module for me, because I'm now getting an error in my product pages, as shown here: http://fiberphile.com/demo/index.php?main_page=product_info&cPath=65&products_id=180

I'm trying to figure out what to do to get rid of that error code, as I have no desire to use the cross sell module.

Help please?

Please keep in mind that I'm not a programmer. I understand html and can muddle my way through css and php when necessary, which in this case it is.

8 Jan 2012, 10:18 PM
#2
gilby avatar

gilby

Totally Zenned

Join Date:
Aug 2005
Location:
Vic, Oz
Posts:
1,816
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Re: Problem identifying where to make change -removing Cross Sell

fiberphile:

Hi there,

My web designer suddenly stopped servicing zen cart sites, which left me needing to upgrade my site alone. I've done a new install in a temp folder, and managed to get my custom template up and running, but I decided to ditch all of the custom add-ons that she had done for me and re-install the ones that I will actually use.

Apparently she had installed the cross-sell module for me, because I'm now getting an error in my product pages, as shown here: http://fiberphile.com/demo/index.php?main_page=product_info&cPath=65&products_id=180

I'm trying to figure out what to do to get rid of that error code, as I have no desire to use the cross sell module.

Help please?

Please keep in mind that I'm not a programmer. I understand html and can muddle my way through css and php when necessary, which in this case it is.

Switch back to the "classic" template and see if the error goes away?
If it does than its probably in your custom template
Possibly this file:
includes\templates\YOUR_TEMPLATE\templates\tpl_product_info_display.php
Search for a "require" that is related to "crosssell" and comment it out