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Need help! Orders not going through after shop-move

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15 Jan 2012, 6:22 PM
#1
chilleren avatar

chilleren

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Need help! Orders not going through after shop-move

hello

Hope you can help me..
I just moved my shop from https://www.xxxxxx.com/zen/ to root

After i moved it, I am unable to get my orders to go trough when using credit card module?? They are not visible in the admin or store front (under peoples login).

I have adjusted the two configuraton files and the "sessions" section under admin..

Also in the Order table in my MySql, all the fields show NULL NULL NULL NULL NULL??

if you activacte for example Check-payment, then theres no problem and fields ind mysql gets filled out.. only my payment with credit cards??

Whats wrong??

best regards Lasse

15 Jan 2012, 6:36 PM
#2
stevesh avatar

stevesh

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Re: Need help! Orders not going through after shop-move

You may need to Remove (not just disable) and then Install your CC payment module. Make a note of your configuration values first.

15 Jan 2012, 6:38 PM
#3
chilleren avatar

chilleren

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Re: Need help! Orders not going through after shop-move

stevesh:

You may need to Remove (not just disable) and then Install your CC payment module. Make a note of your configuration values first.

So just manually remove the files, that followed with the payment module??

15 Jan 2012, 7:59 PM
#4
stevesh avatar

stevesh

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Re: Need help! Orders not going through after shop-move

No. Go to Admin - Modules - Payment, go to your CC module and click Remove (after making a note of the configuration settings in that module). Then click Install and install it again.