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EC with no Paypal Account

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17 Jan 2012, 6:08 PM
#1
jghogue avatar

jghogue

New Zenner

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Oct 2011
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EC with no Paypal Account

1.3.9h with Express Checkout installed

Greetings, all.

I have been trying to test credit card payments for customers without Paypal accounts. All of the following attempts were made with the same card

1st try - paypal error - blank page with "page not found error" while on Paypal's site.
2nd try - charge went through fine
3rd try - refund went through fine
4th try - Paypal says "use another card"
5th try - tried again with same card, everything in Paypal looked good and I was returned to my site where a message displayed "Paypal was unable to process payment... (blah, blah)
6th try - Paypal says "use another card"

I then went to Paypal forum and found MANY people having the same problem for more than a year with no solutions posted.

I am in the final testing phase of my site but I do not feel comfortable bringing the site online with this intermittent problem

Has anyone else had this difficulty and how was it resolved?

17 Jan 2012, 6:18 PM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
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Re: EC with no Paypal Account

jghogue:

All of the following attempts were made with the same cardI wouldn't be surprised if PayPal limits the number of transactions you can do per credit card without creating a PayPal account, or at least strongly encouraging you to do that. Contact PayPal for confirmation.
jghogue:

1st try - paypal error - blank page with "page not found error" while on Paypal's site.Errors/problems on the PayPal site itself need to be reported to PayPal directly: https://www.paypal.com/mts
jghogue:

4th try - Paypal says "use another card"Could be related to having already used that card in prior transactions, especially "very recently".
jghogue:

5th try - tried again with same card, everything in Paypal looked good and I was returned to my site where a message displayed "Paypal was unable to process payment... (blah, blah)Without the full complete details of the message, and ideally the logs associated with the attempted transaction, it's impossible to give additional help on this.
http://www.zen-cart.com/forum/showthread.php?t=61199> jghogue:

6th try - Paypal says "use another card"ibid.
jghogue:

I then went to Paypal forum and found MANY people having the same problem for more than a year with no solutions posted.Again, problems at PayPal need to be raised to their tech support at https://www.paypal.com/mts

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