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State showing only 2 letters? UK counties problem

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26 Jan 2012, 5:46 PM
#1
bridge32 avatar

bridge32

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State showing only 2 letters? UK counties problem

Hi all,
I have just noticed, while trying a demo account, that when you fill out your address for billing or shipping address, it only shows two letters for the state.
But when i click the dropdown box, all states are in full and not shortened.
Does anyone know why this displays on my adresses as two letters because i would like it to display the full state address.
I am using fast and easy checkout, check out without account, if that helps.
Thank you
Nic.

26 Jan 2012, 5:53 PM
#2
Kim avatar

Kim

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Re: State showing only 2 letters? UK counties problem

The program shows the 2 letter code because that is the best practice for writing shipping addresses.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

26 Jan 2012, 6:08 PM
#3
bridge32 avatar

bridge32

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Re: State showing only 2 letters? UK counties problem

Hi Kim,
So for the UK for example, Hampshire (which is the country / state that the customer inputs) is then shown to the customer as HM.
Is this normal?
The reason i ask, is because my customers keep trying to make it Hampshire and then give up and abandon the cart.
Is there a work around for this?
Thanks
Nic.