Error after Upgrade from 1.3.9h

I've been trying to update to 1.5, but I'm having some problems. When I do a fresh install with a new database the site works fine, but when I try to upgrade using my old database I'm getting an internal server error. you can see the error message at http://www.sorrystaterecords.com/zen15.

When I upgrade the database I only get 4 exceptions, none of which seem like a big deal... it seems like maybe one of the table names changed index to idx but that had already been done in whatever version I was using.

Any ideas?

https://www.zen-cart.com/tutorials/index.php?article=82

Well, there is no debug file in the cache folder, so I'm unsure of how to proceed.

Okay. https://www.zen-cart.com/tutorials/index.php?article=63

OK, I looked through the server's error logs and the only one I found that seems like it could be the source of the problem is this one:

[Sat Jan 28 14:00:34 2012] [error] [client 67.228.186.240] client denied by server configuration: /home/sorrscom/public_html/zen15/includes/filenames.php

Any ideas about what might be causing that? I tried re-uploading filenames.php but it didn't seem to solve anything.

Update: this has been resolved. Turned out it was an error in configure.php.

deepfrydaniel:

[Sat Jan 28 14:00:34 2012] [error] [client 67.228.186.240] client denied by server configuration: /home/sorrscom/public_html/zen15/includes/filenames.phpThat's to be expected. The zc_install program caused that when it was checking for security protections compatibility.

deepfrydaniel:

Update: this has been resolved. Turned out it was an error in configure.php.
Thanks for confirming that your alterations to the file caused problems, and putting them back to proper settings allowed things to work properly again.

I also am getting an error. everything was fine untill i installed lightbox_mod. i did a complete reinstall of zen V 1.5 and when i get to the database upgrade in the zen cart auto setup i get an error. "Admin Password required to proceed with upgrade". the funny thing is i have placed the correct password and user in the boxes and i get nothing!!Attachment #10092 also i get this error on the index page of my shop http://blendedelegancellc.com
"Your database appears to need patching to a higher level. See Admin->Tools->Server Information to review patch levels."

here is what i get when i finish the zc1.5 upgrade and go to my admin. https://shop.blendedelegancellc.com/rodnjoni2012admin/index.php

"database upgrade required. please run the 1.3.9-to-1.5.0 upgrade via zc_install"

I cannot log into my admin at all.
not sure how to solve this issue. please help.

BTW i was already upgraded to 1.5

have Ashley pink mod

Any help would be great and i am sorry if i placed this in the wrong spot.

If I understand you correctly, you had 1.50 installed and working until you installed Zen Lightbox? Have you tried uninstalling it by removing the new files it adds, putting back copies of the files it changes, and running the uninstall SQL patch? Since you can't log in to your admin, you'll need to run the patch from phpMyAdmin.

deepfrydaniel:

Update: this has been resolved. Turned out it was an error in configure.php.

I'm trying to fix this same problem today, what was the problem with your config file?? I can't figure this out. Thank you!

bigandrew:

I'm trying to fix this same problem today, what was the problem with your config file?? I can't figure this out. Thank you!

You are posting to a very old thread here, and the problem with your config file may not be the same as the problem with the OP's config file (and that is assuming your problem is caused by an error in the same file).

If you can't identify the error yourself, the best thing to do is post a copy of your config file(s) so that we can take a look at them.

Before doing this though you will need to ensure that you delete/obfuscate the database login details as well as the name of your admin folder.

It would also help if you could provide a little detail about the problem(s) you are having.. Quite often 'the same problem' is far removed from the actual problem.

Cheers
RodG