Zen Cart Logo
Forums / Managing Customers and Orders / Purchase Order - can I convert to a CC order?

Purchase Order - can I convert to a CC order?

Views: 966

Results 1 to 3 of 3
31 Jan 2012, 4:13 PM
#1
treece avatar

treece

New Zenner

Join Date:
Aug 2008
Posts:
47
Plugin Contributions:
0

Purchase Order - can I convert to a CC order?

Hi,

I decided to allow purchase orders as an option and came in today to find that HALF of my customers selected this option, clearly not understanding what a PO is. Now I have to call them each and get credit card info.

Is there a better way? Can they go back into an order and pay with a credit card? This is very messy. Can I send an invoice to them and have them pay, similar to a Paypal request for funds?

Is there a better way that I am not thinking of? Thanks in advance.

31 Jan 2012, 4:20 PM
#2
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: Purchase Order - can I convert to a CC order?

Do you have enough commercial customers that a purchase order option really makes sense ?

It could be many of the customers who used the PO option were just trying to see if you would ship the goods without payment.

31 Jan 2012, 4:28 PM
#3
treece avatar

treece

New Zenner

Join Date:
Aug 2008
Posts:
47
Plugin Contributions:
0

Re: Purchase Order - can I convert to a CC order?

I have a couple every day. It's not a huge issue but it sure was a nice option. I was shocked at how many people chose that option. We have a lot of teen customers, so I guess I shouldn't be shocked.