creating a custom returns department form

I have modified the define_shippinginfo.php file to include a return request form. the HTML code is as follows:

My problem is that when I fill out the form and submit the form I receive an Apache error:

The requested URL /”mailto:[email protected]” was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at store.bbiclan.com Port 80

What and Where did I go wrong?

TheMortician4:

I have modified the define_shippinginfo.php file to include a return request form. the HTML code is as follows:

<p>Please fill out the form below to process your return/exchange</p> <form action=”mailto:[email protected]”> Name: <input name="Name" value="" size="10"><br> Phone Number: <input phone="phone" value="" size="10"><br> Your Email Address: <input email="Email" value="" size="10"><br> Order or invoice number: <input invoice="invoice" value="" size="10"><br> <center><input type="submit"></center> </form>

My problem is that when I fill out the form and submit the form I receive an Apache error:

The requested URL /”mailto:[email protected]” was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at store.bbiclan.com Port 80

What and Where did I go wrong?

Okay I found the problem with the SMTP, but now the information from the form is not importing into the email.