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The address information you entered does not appear to be valid

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8 Feb 2012, 10:44 AM
#1
zihaizi avatar

zihaizi

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Jul 2009
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The address information you entered does not appear to be valid

Hey talents,
I've integrated Paypal Express with my zencart. It seems ok to pay directly through Express Button.
But if I follow the check out process and after "confirm order", at the "Step 1 of 3 - Delivery Information",
I get the warnning
"The address information you entered does not appear to be valid or cannot be matched. Please select or add a different address and try again. (10736)"

I've test many address but won't get through.
Anyone could kindly tell me how to fix the problem?
Many thanks.

8 Feb 2012, 10:47 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
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63,513
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Re: The address information you entered does not appear to be valid

Please click Reply below and answer all the questions in the Posting Tips section on that page.
And also post the logs from the problematic transaction: http://www.zen-cart.com/forum/showthread.php?t=61199

8 Feb 2012, 11:20 AM
#3
zihaizi avatar

zihaizi

New Zenner

Join Date:
Jul 2009
Posts:
28
Plugin Contributions:
0

Re: The address information you entered does not appear to be valid

DrByte:

Please click Reply below and answer all the questions in the Posting Tips section on that page.
And also post the logs from the problematic transaction: http://www.zen-cart.com/forum/showthread.php?t=61199

Hey,
Please check the PPLOG.zip in the attachment. Thank you very much!

9 Feb 2012, 4:51 AM
#4
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: The address information you entered does not appear to be valid

You're using FAKE addresses.

You can't do that.

You must use VALID addresses, since PayPal checks that the street address you use also matches the state and zip code you give.