Session Issues - pay station payment module

So I noticed anytime somebody's card gets declined the first time and they attempt to process the order again even though they've paid which I can see it won't process as a order in my zencart module, so I don't get the order information. Which I then have to email or call them and find out what they ordered.

I contacted the company that does the payment module and they said it's a session issue with zencart.

However last night I noticed the same thing happened but the card was not declined at all.. I'm figuring it logged him out or something which he placed it?

Has anybody experienced anything like this? I would really love to resolve it, thanks.

Zencart version is v1.3.9h

What payment module are you using?

Kim:

What payment module are you using?

Paystation credit card gateway

Was the module written for version 1.3.9?

It's the 1.3.8 version which is the one the paystation Rep gave me. he said it will work fine.

Is that a issue?

I only have problems regarding the sessions otherwise it's perfect

I.E he told me

From the looks of what is happening the user goes for the second payment and then gets re-directed back to the site. In the meantime the site has logged them out as you have to be logged in to be able to update the site. This would be a session issue with the site rather than the module.

You need to tell the rep that a 1.3.8 module will NOT work on 1.3.9 because of new security measures.

Kim:

Was the module written for version 1.3.9?

Kim:

You need to tell the rep that a 1.3.8 module will NOT work on 1.3.9 because of new security measures.

cheers will contact them.

I am having this exact issue now. Did anybody every find a solution? I am using v1.5 of the module and zencart v1.5 so it is not a version compatability issue