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contact us emails not working v1.3.8a

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13 Feb 2012, 5:55 PM
#1
jay76 avatar

jay76

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contact us emails not working v1.3.8a

Hi there,

I have zen cart 1.38 and I have installed on a new server under a new domain name, shopping cart works in every other way accept the contact us email section, I was getting errors on name being more the 2 letters, email address not recognised.

I have made sure everything point to the correct domain name in the configure.php

Is there any other files I should check?

I have tried all email configuartion settings in admin > email options with no success, php, smtp, smtpauth

Any ideas why the contact us email is not working? I have a template on the zen cart but even when I go back to default template it still does not work.

I can send email within the admin interfece however.

Thanks in advance, Jay

13 Feb 2012, 5:59 PM
#2
jay76 avatar

jay76

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Re: contact us emails not working v1.3.8a

Just to mention also, since I changed the configure.php to point to my domain with www. now when I enter an email address in the contact us form it does not accept it, just takes it leaving it blank and says required field?

I also have a configure.php bak file in the includes, should that be there?

13 Feb 2012, 6:20 PM
#3
jay76 avatar

jay76

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Re: contact us emails not working v1.3.8a

just wandering if this is an issue with COWA as I can not register an account either??

message I get on setup

1054 Unknown column 'COWOA_account' in 'where clause'
in:
[select count(*) as total from zen_customers where customers_email_address = 'email address ################################' and COWOA_account != 1]

I am so hoping that I do not have to do a reinstall of zen cart!

13 Feb 2012, 8:15 PM
#4
drbyte avatar

drbyte

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Re: contact us emails not working v1.3.8a

Jay76:

I have zen cart 1.38 and I have installed on a new server
That version has known serious security vulnerabilities. There's no good reason to use it on any live site, especially not a new one.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

13 Feb 2012, 8:58 PM
#5
jay76 avatar

jay76

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Re: contact us emails not working v1.3.8a

ok looks like I will have to start a fresh then with 1.50

installed that on another test folder and tried installing captcha antirobot registration and that wont load, sql patch wont load.

Happy days

13 Feb 2012, 9:00 PM
#6
drbyte avatar

drbyte

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Re: contact us emails not working v1.3.8a

If you've got specific problems with specific addons, it's best to address those in the support thread for those addons.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

13 Feb 2012, 9:01 PM
#7
jay76 avatar

jay76

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Re: contact us emails not working v1.3.8a

I have but no reply