Blank descriptions on EZpages, products, categories, define pages

13 Feb 2012, 7:18 PM

#1

New Zenner

Join Date:: Mar 2007
Location:: Leicestershire, UK
Posts:: 14
Plugin Contributions:: 0

Blank descriptions on EZpages, products, categories, define pages

I have installed zencart 1.5 in a temporary directory. When you look at the site you can see all the pages, products, ezpages etc, but when I try to edit them from admin there is nothing in the description box. I thought it was the character set problem, but I have fixed that.

14 Feb 2012, 9:19 AM

#2

gillpotsoffun

New Zenner

Join Date:: Mar 2007
Location:: Leicestershire, UK
Posts:: 14
Plugin Contributions:: 0

Re: Blank descriptions on EZpages, products, categories, define pages

Problem sorted. It was a charset problem. I had changed the Charset from UTF8 to iso-8859-1 in the includes/languages/english.php file but not in the admin/includes/languages/english.php file. Now I have done that it is working fine. :D

14 Feb 2012, 11:45 PM

#3

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Blank descriptions on EZpages, products, categories, define pages

Ref: https://www.zen-cart.com/tutorials/index.php?article=414

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16 Apr 2012, 5:30 PM

#4

fiberdawn

New Zenner

Join Date:: Nov 2007
Location:: Oregon
Posts:: 15
Plugin Contributions:: 0

Re: Blank descriptions on EZpages, products, categories, define pages

In case someone else is interested and wants to stay with UTF-8 and has also upgraded from an older version of Zen-Cart.

I upgraded from ZC1.3.9h to ZC1.5. Admit I did not pay attention to what the character set was prior. I think I went UTF-8 before 1.3.9h, but can't say for sure. I've been using ZenCart since 2007

I also had the issue that my EZ pages were showing correctly for the front-end of the site, but when I went to edit the content, the content did not show in the EZ pages editor.

I checked the character set as mentioned in post#2 and both were UTF-8. I checked my database and it was also UTF-8. I surmised that the issue likely was that my database was not UTF-8 when I originally edited these pages (stored in the database) as they are fairly static.

So, I went to my phpadmin interface to the database, located the ezpages table (mine is zen_ezpages) and went in as if to edit an entry, highlighted the pages_html_text (ctl-a), copied it (ctl-c), then in another tab in my browser, pasted (ctl-v) the html into the ezpages editor for that same entry.

This worked for me. The update from the html editor re-saves the html content, now in the correct character set.

I had only about 15 pages, so it was not a big deal.
I also tested this with the default text editor and CKeditor. For CKEditor, just be sure to select "Source" before you paste your html in.

Hope this helps someone else

FiberDawn
Fiber Rhythm Craft & Design