Forums / Addon Templates / TM Slider

TM Slider

Started by banshee032 on 14 Feb 2012, 8:12 PM · Views: 3,802

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14 Feb 2012, 8:12 PM
#1
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banshee032

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TM Slider

Can someone help me please? I have a slider and currently one of the images is missing. Does anyone know how I can fix that?

Thanks.

my website is mysticscenthills com.

14 Feb 2012, 8:45 PM
#2
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Re: TM Slider

First, it's much better to start a new thread describing a new problem than to hijack another's thread.

Your issue may well be caused by your Template Monster template. You should probably ask them to support the product they sold you first.

15 Feb 2012, 6:04 PM
#3
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Re: TM Slider

Apogize for hijacking the thread, I just spent 45 minutes looking for the right thread, even googling under this topic your website, still nothing came up. Something for you guys to think about :)

I don't remember where I purchased the template. If it's so incompatible, then why are you guys allowing these people to sell these templates?

15 Feb 2012, 6:09 PM
#4
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Re: TM Slider

The Zencart developers don't have any control over who sells Zencart templates any more than Ford Motor Co. can control who sells wheels which fit Mustangs.

The name of your template is theme 368, which matches Template Monster's naming convention, so you bought it from them or one of their resellers.

It isn't that we don't want to help with TM templates, but their practice is to alter both the way Zencart displays and the way it operates by editing core files. Without access to those files, we have no way of knowing what they've butchered.

They do know though, which is why I would recommend you ask them how the slider imagers work.

15 Feb 2012, 9:32 PM
#5
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Re: TM Slider

I understand.

Well I have expanded the product table now I don't know how to expand the products to fit the product table and slider.

Do you or anyone else know where I can fix this, please?

If you look at my website you will know what I am referring to....mysticscenthills com

Gracia!

16 Feb 2012, 2:07 AM
#6
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Re: TM Slider

Banshee032:

Do you or anyone else know where I can fix this, please?

You must contact the people who sold you the template.

20 years a Zencart User

17 Feb 2012, 2:58 PM
#7
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Re: TM Slider

Does that apply even if I completely reconstructed and changed the template that I bought from "the people"...?

17 Feb 2012, 3:17 PM
#8
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Re: TM Slider

People on the forum will help when, and where they can. Understand that helpers are giving their time for free, and most people just don't have the time to spend hours and hours unpicking someone's custom code to look for solutions to problems.

If you have paid someone else for services (including templates, modules, or any other custom work) then your first course of action is to approach those people for help. If they choose not to help you, then there is nothing people on this forum can do about that.

If you have complex issues with your site, and you don't know how to fix them, and nobody on the forum is willing/able to assist, then your only course of action is:

  1. Fix it yourself
  2. Hire someone to fix it.

Nobody on this forum is OBLIGED to help.