I forgot to include the answers to the new post questions:
What version of Zen Cart are you using? 1.50
Has your site been upgraded? When? From what version(s)? fresh install
If you've upgraded, HOW did you upgrade? (official upgrade procedure or an automated script from your hosting company?) n/a
What addons have you installed? When? none
HOW did you install it? (upload via FTP and run zc_install, or a one-click install from your hosting company? (one-click installs are NOT recommended)) upload via FTP and run zc_install
In what ways is your site customized or different from a brand new uncustomized install? I have the Alysa Rounded template installed, but nothing else
If you're encountering display/layout problems, post your site URL* so it can be seen in action. n/a
If you're encountering problems that could be related to your server or hosting company, include the name of your hosting company (not their URL). dreamhost
HAVE YOU LOOKED IN THE FAQ AREA for answers to your question? (ie: a search for your error message or what you want to edit/change, etc) yes, but the info was several years old and didn't apply to v1.50
Have you searched the FORUM for your error message or for answers to the question you're asking? yes, but again, only answers for 1.3x came up
WHEN did the problem "start"? How does that compare with other events of your hosting company, changes you've made to your site files/addons, or your admin settings, etc? started when I tried duplicating the flat rate shipping file and it didn't work
If this is your first store, have you tested all aspects of transactions before going live? yes