New Zenner
- Join Date:
- Feb 2012
- Posts:
- 3
- Plugin Contributions:
- 0
Another "Unable to Login to Admin" Issue
Brand new user here with a completely virgin install of V1.5.0 (via Softaculous for convenience). And yes, I've spent 3 hours scouring these fora but still unable to solve the problem. However, I may have a twist which I did not see covered.
To start, the installation went without error and the "default" storefront seems to operate properly. I can create an account in the storefront, logoff, login in again, and the account info is in there. I can even use the Contact Me email to send a message to the administrator email.
However, going into the admin area and entering the proper username and password I get a blank screen. The db seems ok because it accepts the name/pw and stores a cookie with a session ID in my Firefox. But no error messages; nothing but a blank screen.
However, the twist is the URL of that blank screen is "http://persianriches.com/zencart/zcadmin/login.php?camefrom=index.php" which, along with the cookie, leads me to believe the login was accepted and control sent to index.php. There, something is messed up and it went back to login.
If I click on Forgot Password, it does the same blank screen but with the URL: "http://persianriches.com/zencart/zcadmin/password_forgotten.php?action=update" No email is sent.
No changes have been made to any of the file, including configuration files. The problem occurs in both Firefox and IE. So things like the database, email, cookies, seem to be working ok.
Any suggestions (or questions)? And thanks very much in advance.