Customer Login Error - No incorrect user/password prompt

Hi Guys,

For some reason anytime a person with a active login tries to login using an incorrect password he is not prompted with the error informing him that something is wrong with his login information. but when a person logs in with the correct information the website flows normally. Basically how can we get the site to prompt the user when he enters he wrong username/password for his login attempt. The link to my site is ```html
homelinencollection.com

Any help would be useful

Thank You
Sal

Cannot locate that domain ... :unsure:

sorry guys the site is actually http://homelinencollections.com

Hi Guys,

For some reason anytime a person with a active login tries to login using an incorrect password he is not prompted with the error informing him that something is wrong with his login information. but when a person logs in with the correct information the website flows normally. Basically how can we get the site to prompt the user when he enters he wrong username/password for his login attempt. The link to my site is

http://homelinencollections.com

you can create a login to see what i am talking about.

Any help would be useful

Thank You
Sal

A fresh clean uncustomized install of Zen Cart with the default template will properly display all relevant error messages.

So, something in your template, or your code customizations, has broken that original functionality.

Here's the most efficient place to start: http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

Further, your two identical threads have been merged into one. Please don't start new threads for the same exact topic; it's akin to spam.

DrByte:

A fresh clean uncustomized install of Zen Cart with the default template will properly display all relevant error messages.

So, something in your template, or your code customizations, has broken that original functionality.

Here's the most efficient place to start: http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

do you know which folders in specific i should be merging/looking into to find the error?

on the default template the prompt for wrong password/username comes out but it doesnt seem to be coming up in the customized template. which files or folders control this page and the error that is supposed to come when customer uses wrong username or password. http://www.homelinencollections.com/index.php?main_page=login

When your custom/addon template doesn't work properly, you need to compare all your custom/addon template files vs the template_default files, and fix whatever functionality has been removed or broken.

Then also compare all your custom language files vs the originals. And then if there's still problems, compare all your modified modules files with the originals.

Basically everything under /includes/ needs to be checked to determine whatever was broken by your customizations/addons.