Forums / Built-in Shipping and Payment Modules / Shipping choice is ignored

Shipping choice is ignored

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13 Mar 2012, 5:49 PM
#1
mule avatar

mule

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Shipping choice is ignored

When my customers go through checkout, it doesn't matter which shipping choice they choose, on the next page it will always show that the same one is selected so they can't use my other option.

13 Mar 2012, 5:53 PM
#2
ajeh avatar

ajeh

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Re: Shipping choice is ignored

What shipping modules are you using? :unsure:

Linda McGrath
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13 Mar 2012, 6:03 PM
#3
mule avatar

mule

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Re: Shipping choice is ignored

Zone rates, is that what you mean?

13 Mar 2012, 6:20 PM
#4
ajeh avatar

ajeh

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Re: Shipping choice is ignored

What are the settings that you are using for it?

Linda McGrath
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13 Mar 2012, 6:30 PM
#5
mule avatar

mule

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Re: Shipping choice is ignored

I have two zone rates set up;

Royal Mail Standard Delivery

Enable Zones Method
True

Calculation Method
Weight

Tax Class
--none--

Tax Basis
Shipping

Sort Order
20

Skip Countries, use a comma separated list of the two character ISO country codes

Zone 1 Countries
GB

Zone 1 Shipping Table
100:0.95,250:1.75,500:2.50,750:3.25,1000:3.75,2000:5.00,4000:8.00,6000:10.50,10000:14.00,1000000000:999.99

Zone 1 Handling Fee
0

Handling Per Order or Per Box Zone 1 (when by weight)
Order

Zone 2 Countries

Zone 2 Shipping Table

Zone 2 Handling Fee
0

Handling Per Order or Per Box Zone 2 (when by weight)
Order

Zone 3 Countries

Zone 3 Shipping Table

Zone 3 Handling Fee
0

Handling Per Order or Per Box Zone 3 (when by weight)
Order

Courier

Enable Zones Method
True

Calculation Method
Weight

Tax Class
--none--

Tax Basis
Shipping

Sort Order
30

Skip Countries, use a comma separated list of the two character ISO country codes

Zone 1 Countries
GB

Zone 1 Shipping Table
1000:3.50,2000:4.50,5000:6.50,999999:7.50

Zone 1 Handling Fee
0

Handling Per Order or Per Box Zone 1 (when by weight)
Order

Zone 2 Countries

Zone 2 Shipping Table

Zone 2 Handling Fee
0

Handling Per Order or Per Box Zone 2 (when by weight)
Order

Zone 3 Countries

Zone 3 Shipping Table

Zone 3 Handling Fee
0

Handling Per Order or Per Box Zone 3 (when by weight)
Order

If the customer selects the second (courier) option, it reverts to Royal Mail on the next page.

13 Mar 2012, 6:32 PM
#6
ajeh avatar

ajeh

Oba-san

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Re: Shipping choice is ignored

You might check on the Royal Mail support thread to see if there are conflicts between these modules ...

Linda McGrath
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13 Mar 2012, 6:39 PM
#7
mule avatar

mule

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Re: Shipping choice is ignored

It's not the Royal Mail module, just zone rates that I've named that.