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Invalid token and paypal issues

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16 Mar 2012, 9:26 AM
#1
incircolo avatar

incircolo

New Zenner

Join Date:
Aug 2009
Posts:
50
Plugin Contributions:
0

Invalid token and paypal issues

Today i have received the following:

(
[TIMESTAMP] => 2012-03-16T07:42:36Z
[CORRELATIONID] => XXXXXXXXXX
[ACK] => Failure
[VERSION] => 60.0
[BUILD] => 2649250
[L_ERRORCODE0] => 10410
[L_SHORTMESSAGE0] => Invalid token
[L_LONGMESSAGE0] => Invalid token.
[L_SEVERITYCODE0] => Error
[CURL_ERRORS] =>
)

The customer then have retried and get an 10417 error code "he transaction cannot complete successfully. Instruct the customer to use an alternative payment method."

Now i have checked everything, and i've seen the following:
https://www.x.com/developers/paypal/documentation-tools/site-status

Could this error to be related with PayPal APIs issue?

16 Mar 2012, 10:54 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Invalid token and paypal issues

Probably best to report the issue to PayPal https://www.paypal.com/mts