site not recognizing customer login after migrating to GoDaddy host

30 Mar 2012, 5:38 PM

#1

New Zenner

Join Date:: Jan 2012
Posts:: 59
Plugin Contributions:: 0

site not recognizing customer login after migrating to GoDaddy host

hi I recently migrated my site to godaddy and i have been having some issues due to the migration. the main issue is that when i try to test my site by logging in as a customer it acts like it has logged in but really hasnt.

for example I put in my customer username and password and it redirects as necessary but I am still not logged in the link at the top still says log in and no log in is recognized.

please help i cannot get new customers until this is resolved

31 Mar 2012, 9:05 AM

#2

kenichi

Zen Follower

Join Date:: Oct 2008
Posts:: 252
Plugin Contributions:: 0

Re: site not recognizing customer login after migrating to GoDaddy host

Welcome to GoDaddy...

Only advice I can give you is to move to a different host. There are plenty of affordable hosts that support zen cart fully. GoDaddy is not one of them.

31 Mar 2012, 11:52 AM

#3

frank18

Deceased

Join Date:: Nov 2007
Location:: Sunny Coast, Australia
Posts:: 3,427
Plugin Contributions:: 2

Re: site not recognizing customer login after migrating to GoDaddy host

warroyo90:

hi I recently migrated my site to godaddy and i have been having some issues due to the migration......
please help i cannot get new customers until this is resolved

Simplest and most effective solution:

Move to another host :yes:

NOTE: We are sorry that Frank is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

31 Mar 2012, 1:11 PM

#4

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: site not recognizing customer login after migrating to GoDaddy host

I would agree about finding a new host, but if that isn't possible, post a link to the site so we can see the problem for ourselves.

31 Mar 2012, 4:13 PM

#5

schoolboy

Totally Zenned

Join Date:: Jun 2005
Location:: Cumbria, UK
Posts:: 10,327
Plugin Contributions:: 0

Re: site not recognizing customer login after migrating to GoDaddy host

You migrated TO GoDaddy... :shocking:

It makes sense only ever to migrate FROM GoDaddy...

20 years a Zencart User

2 Apr 2012, 6:37 PM

#6

gabe_godaddy

New Zenner

Join Date:: Apr 2012
Posts:: 2
Plugin Contributions:: 0

Re: site not recognizing customer login after migrating to GoDaddy host

warroyo90:

hi I recently migrated my site to godaddy and i have been having some issues due to the migration. the main issue is that when i try to test my site by logging in as a customer it acts like it has logged in but really hasnt.

for example I put in my customer username and password and it redirects as necessary but I am still not logged in the link at the top still says log in and no log in is recognized.

please help i cannot get new customers until this is resolved

Hey warroyo90,

I am sorry to hear you are experiencing difficulties.

Can you still log in to the Admin section? If you can you may need to slightly alter your configuration (per this post http://www.zen-cart.com/forum/showthread.php?t=37465)

"Go to ADMIN... CONFIGURATION... SESSIONS... RECREATE SESSIONS... set this to FALSE."

If this does not work, is there a way you can share your configuration so we can take a further look? (note: please remove any passwords or sensitive information before sharing configuration)

11 Apr 2012, 6:34 PM

#7

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: site not recognizing customer login after migrating to GoDaddy host

Gabe_GoDaddy:

"Go to ADMIN... CONFIGURATION... SESSIONS... RECREATE SESSIONS... set this to FALSE."
Um ... WARNING... That will leave your site vulnerable to security problems.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

11 Apr 2012, 6:54 PM

#8

schoolboy

Totally Zenned

Join Date:: Jun 2005
Location:: Cumbria, UK
Posts:: 10,327
Plugin Contributions:: 0

Re: site not recognizing customer login after migrating to GoDaddy host

Gabe... as my colleague fairestcape says:
http://www.zen-cart.com/forum/showpost.php?p=1117865&postcount=10

Now you go about posting bad advice on this forum.:no:

Is in not good enough for you that you offer bad hosting? You have to come here to give bad advice too?

20 years a Zencart User