Locked out

i am running the latest version if ZenCart and the system has locked me out due to the 90 day password change. How do I get back in?

I requested a password change but the system is not excepting it....

I'm confused. Zencart doesn't just cancel your admin password every 90 days. It prompts you to create a new one, then changes the password to whatever you enter there. Did you see that propmpt ?

Failing that:

https://www.zen-cart.com/tutorials/index.php?article=2

stevesh:

I'm confused. Zencart doesn't just cancel your admin password every 90 days. It prompts you to create a new one, then changes the password to whatever you enter there. Did you see that propmpt ?

Failing that:

https://www.zen-cart.com/tutorials/index.php?article=2

yes, but when I went to change it, it kept denying it. So then I used the reset and that is not letting me in when I enter the new password

You can't use a new password that's similar to the old one. Did you try something completely different ?

stevesh:

You can't use a new password that's similar to the old one. Did you try something completely different ?

yes more than once

TheMortician4:

yes more than once

Got it.

went into SQL and changed it there

thats what I just did too after saying i didnt know how to do it and sending an email to the host to restore my site! doh

followed articles to run the sql,
also changed sql data for the admin password,
and restored with old backup files.

Still I can't log in with my admin password.

Reset password mailed out does not let me in.

What else I can try ?

Any suggestions ?
there is some changes with open source code, I can't install fresh new.