New Zenner
- Join Date:
- Apr 2012
- Posts:
- 25
- Plugin Contributions:
- 0
Australia Post - weights
Hi all,
I am having trouble with the weighing system in V1.3.9b. When estimating the postage costs at Aust Post real rates the weight says 1.591kg (which is correct for this order) but when I try different addresses in different Aust Post rates areas it seems to be weighing in at a total of 5-6kg rather than around 2kg inclusive of box and packaging.
For the life of my I cannot see why this is happening, I did change the box size in the shipping module to reflect the box we are sending.
Need to get this right as I have had to take the website offline until I can resolve it.
Any help appreciated
Martyn
BTW, the info is:
SHIPPING MODULE:
Australia Post
Enable Australia post module
True
Dispatch Postcode
2783
Shipping Methods:
Regular Parcel
Handling Fee - regular parcel
0
Handling Fee - Registered post
0
Handling Fee - Express post
0
Handling Fee - Overseas post
0
Handling Fee - Letters
0
Handling Fee - Prepaid Satchels
0
Handling Fee - Prepaid Express Satchels
0
Handling Fee - ECI Documents
0
Handling Fee - ECI Merchandise
0
Handling Fee - COD
0
Handling Fee - Insured parcels
0
Hide Handling Fees
Yes
Default Parcel Dimensions
30,20,10
Parcel Weight format
kgs
Hide parcel rates if letter sized
No
Use cURL
No
Postage Delay (days).
0
Sort order of display.
0
Tax Class
GST 10%
SHIPPING/PACKAGING CONFIG
Country of Origin Australia
Postal Code 2783
Enter the Maximum Package Weight you will ship 20
Package Tare Small to Medium - added percentage:weight 0:0.65 (presuming to be 294 grams)
Larger packages - added packaging percentage:weight 0:1.3 (presuming to be 589 grams)
Display Number of Boxes and Weight Status 3
Order Free Shipping 0 Weight Status 0
Shipping Estimator Display Settings for Shopping Cart 1
Display Order Comments on Admin Invoice 1
Display Order Comments on Admin Packing Slip 1
