Site goes black in IE9

10 Apr 2012, 7:42 PM

#1

New Zenner

Join Date:: Jul 2009
Posts:: 98
Plugin Contributions:: 0

Site goes black in IE9

Hi
The site goes entirely black when using IE9 and I know I havent upgraded the site ...but will this be fixed by an upgraded ?

Just not had chance to upgrade yet

Thanks
ET

10 Apr 2012, 8:10 PM

#2

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: Site goes black in IE9

What version of Zencart ? Please provide a link to the site.

10 Apr 2012, 8:15 PM

#3

sph

Totally Zenned

Join Date:: Jan 2006
Posts:: 1,556
Plugin Contributions:: 0

Re: Site goes black in IE9

Yes, a link so we can see this.

With 1,000's of zencarts out there, yours must be a unique problem.

sph

10 Apr 2012, 8:18 PM

#4

evil_turinp

New Zenner

Join Date:: Jul 2009
Posts:: 98
Plugin Contributions:: 0

Re: Site goes black in IE9

Sorry https://www.interior-displays.co.uk v 1.38a

10 Apr 2012, 8:56 PM

#5

evil_turinp

New Zenner

Join Date:: Jul 2009
Posts:: 98
Plugin Contributions:: 0

Re: Site goes black in IE9

Any help would be handy thanks guys

10 Apr 2012, 10:19 PM

#6

torvista

Totally Zenned

Join Date:: Aug 2007
Location:: Gijón, Asturias, Spain
Posts:: 2,873
Plugin Contributions:: 7

Re: Site goes black in IE9

Its ok when javascript is disabled.
Looks like your lightbox javascript code:

SCRIPT5007: Unable to get value of the property '0': object is null or undefined
lightbox.js, line 226 character 20

according to the IE inbuilt Developer Tools.

10 Apr 2012, 11:35 PM

#7

sph

Totally Zenned

Join Date:: Jan 2006
Posts:: 1,556
Plugin Contributions:: 0

Re: Site goes black in IE9

Yes, it does look like Lightbox is trying to turn on, even when just on your homepage. That is in my IE9. In Firefox and Chrome I didn't see the problem.

No real solution, but did you disable/remove Lightbox? I don't see the code I'm used to seeing on the product page. Perhaps you left a piece? How long have you had this problem?

sph