13 Apr 2012, 7:14 PM
New Zenner
- Join Date:
- Nov 2008
- Posts:
- 33
- Plugin Contributions:
- 0
Suddenly Credit Card Multiple Charges & Order Not Being Emailed
I am running 1.39h, Authorize.net is the gateway (AIM)(authorize+capture)(PHP 5.2.17). I have had a couple of instances in the past 2-3 weeks where the customer is being charged multiple times when ordering. The charges are close together and each generates a separate order ID number. However, I am only receiving one of the emails from Zen Cart. If I go to my admin section the other transactions do show up. I upgraded on (Nov-11) and have not had any problem until now. I am receiving the emails from Authorize.net and that's how I noticed the problem. Does anyone know how to correct this?