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backup help urgently needed

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15 Apr 2012, 2:48 PM
#1
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rainbow_pixie_star

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backup help urgently needed

Hello,
i have majorly messed something up then moving my directory to the root and cannot get into my admin, the link does not work and I have not changed any names. Is there a way i can back up the database, all my products etc as I need to reset everything but cannot risk losing all my work.

Thanks
A

15 Apr 2012, 2:55 PM
#3
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Re: backup help urgently needed

I did all that, moved stuff and now cannot find my login page

15 Apr 2012, 3:04 PM
#4
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Re: backup help urgently needed

My website works but I cant find the login page

15 Apr 2012, 3:08 PM
#5
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Re: backup help urgently needed

Do you mean the admin login ?

What error do you get when you try to access it ?

15 Apr 2012, 3:20 PM
#6
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Re: backup help urgently needed

Hi,
When I had moved files and moved them all back (its a long story!) I found that the link to my zencart admin no longer worked. when I go to that page it is just blank. I checked all the files were moved back and I didn't change my admin name either. the link I normally use doesn't send me to the admin login.

Confused...

15 Apr 2012, 3:31 PM
#7
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Re: backup help urgently needed

Stevesh is asking you to post the latest error in this folder ..

root directory/ cache

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15 Apr 2012, 4:03 PM
#8
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Re: backup help urgently needed

Ah sorry1
There are a few but all have the same date and time so heare are 2 of them...

[15-Apr-2012 07:40:04] PHP Warning: require() [<a href='function.require'>function.require</a>]: Unable to access /home/craftja1/public_htmlincludes/autoload_func.php in /home3/craftja1/public_html/cjadmn/includes/application_top.php on line 147
[15-Apr-2012 07:40:04] PHP Warning: require(/home/craftja1/public_htmlincludes/autoload_func.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home3/craftja1/public_html/cjadmn/includes/application_top.php on line 147
[15-Apr-2012 07:40:04] PHP Warning: require() [<a href='function.require'>function.require</a>]: Unable to access /home/craftja1/public_htmlincludes/autoload_func.php in /home3/craftja1/public_html/cjadmn/includes/application_top.php on line 147
[15-Apr-2012 07:40:04] PHP Warning: require(/home/craftja1/public_htmlincludes/autoload_func.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home3/craftja1/public_html/cjadmn/includes/application_top.php on line 147
[15-Apr-2012 07:40:04] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required '/home/craftja1/public_htmlincludes/autoload_func.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home3/craftja1/public_html/cjadmn/includes/application_top.php on line 147

And

[15-Apr-2012 10:59:46] PHP Warning: require() [<a href='function.require'>function.require</a>]: Unable to access /home/craftja1/public_htmlincludes/autoload_func.php in /home3/craftja1/public_html/cjadmn/includes/application_top.php on line 147
[15-Apr-2012 10:59:46] PHP Warning: require(/home/craftja1/public_htmlincludes/autoload_func.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home3/craftja1/public_html/cjadmn/includes/application_top.php on line 147
[15-Apr-2012 10:59:46] PHP Warning: require() [<a href='function.require'>function.require</a>]: Unable to access /home/craftja1/public_htmlincludes/autoload_func.php in /home3/craftja1/public_html/cjadmn/includes/application_top.php on line 147
[15-Apr-2012 10:59:46] PHP Warning: require(/home/craftja1/public_htmlincludes/autoload_func.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home3/craftja1/public_html/cjadmn/includes/application_top.php on line 147
[15-Apr-2012 10:59:46] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required '/home/craftja1/public_htmlincludes/autoload_func.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home3/craftja1/public_html/cjadmn/includes/application_top.php on line 147

15 Apr 2012, 4:05 PM
#9
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Re: backup help urgently needed

Hi, Thankyou for all you help but a lovely person from my hosting company has fixed the error.

Thanks guys
A

15 Apr 2012, 4:11 PM
#10
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Re: backup help urgently needed

Am very curious of what was the fix for fellow zenners who read this thread ...

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15 Apr 2012, 5:27 PM
#11
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Re: backup help urgently needed

I was just told by my host this...

My guess is because you said it was in a folder originally when you changed it from the folder you put in public_html.
I have also now fixed the admin for you.

You were missing the / on the end of
define('DIR_FS_CATALOG', '/home/craftja1/public_html/');

Not sure if it will help at all, they fixed it for me.

craftjam.co.uk

Thanks
A