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Discount Coupon Restrictions question

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30 Apr 2012, 8:48 PM
#1
sykadelx avatar

sykadelx

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Discount Coupon Restrictions question

Just upgraded to version 1.5 from 1.3.8a

Modules:

Sales Report, Magic Thumb, Simple Google Analytics (thats it!)

In version 1.3.8a I was able to create a coupon that gave a discount of $6.99. The requirement was that the customer spent $16.97 and the ONLY restriction was an ALLOW Product Restriction. So that meant that in order for the coupon to work, the customer would need to have $16.97 in their cart as well as the product specified in restrictions in order for the $6.99 discount to be applied. This worked for over 2 years with no problems.

In version 1.5, the coupons were copied over verbatim (and I even tried to recreate them) and upon applying the discount code, the cart says "You must spend at least $16.97 to redeem this coupon" even though my cart contains over $20 in items. If I remove the product restriction, the discount is applied.

Is this a bug?

I REALLY need it to work the way it used to work so that the $6.99 discount is ONLY applied when they have a specific product in the cart and meet the minimum requirement.

I've also tried the recommendations on this page: http://www.zen-cart.com/content.php?288-how-do-i-offer-coupons-for-my-customers-to-redeem
as far as setting deny on ALL categories, ALLOW on the corresponding product category and ALLOW on the product and the cart still says "You must spend at least $16.97 to redeem this coupon"

Please help! This is and has been an integral part of our marketing strategy!

1 May 2012, 2:58 AM
#2
ajeh avatar

ajeh

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Re: Discount Coupon Restrictions question

Could you post your exact settings on the Discount Coupon as well as the specifics on the Coupon Restrictions?

Linda McGrath
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1 May 2012, 3:12 PM
#3
picturemom avatar

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Re: Discount Coupon Restrictions question

I put a fresh install of version 1.5 with nothing on it today and I can't get the product restrictions to come up at all. All it is showing is coupon zone restrictions for locations. Am I missing something?

1 May 2012, 3:50 PM
#4
stevesh avatar

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Re: Discount Coupon Restrictions question

Yes. You have to create and Confirm the coupon, then you'll see the Restrictions button when you view the coupon list.

1 May 2012, 3:55 PM
#5
picturemom avatar

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Re: Discount Coupon Restrictions question

Thanks so much, yep it was something that I missed.

1 May 2012, 5:19 PM
#6
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Re: Discount Coupon Restrictions question

Attachment 10398Attachment 10399

1 May 2012, 5:27 PM
#7
picturemom avatar

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Re: Discount Coupon Restrictions question

You are all so wonderful. This helped so much. Thanks again!

1 May 2012, 8:17 PM
#8
ajeh avatar

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Re: Discount Coupon Restrictions question

sykadelx ... if you add in your Coupon Restrictions ...

Category TOP Deny ... does this correct the problem?

Linda McGrath
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1 May 2012, 8:26 PM
#9
sykadelx avatar

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Re: Discount Coupon Restrictions question

Ajeh:

sykadelx ... if you add in your Coupon Restrictions ...

Category TOP Deny ... does this correct the problem?

I have tried that and it does not help.

1 May 2012, 8:37 PM
#10
ajeh avatar

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Re: Discount Coupon Restrictions question

Are you trying to make the minimum amount the minimum of the Product or the Order itself?

Linda McGrath
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1 May 2012, 10:05 PM
#11
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Re: Discount Coupon Restrictions question

Ajeh:

Are you trying to make the minimum amount the minimum of the Product or the Order itself?

The order needs to be a minimum of $6.99, but the coupon should only work with that specific product in the cart.

1 May 2012, 11:59 PM
#12
ajeh avatar

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Re: Discount Coupon Restrictions question

If the order is a minimum of $6.99 you are showing give $6.99 off and a minimum of $16.97 ... how much is the Product? Is the Product amount part of this minimum order amount of $6.99?

Linda McGrath
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2 May 2012, 3:34 PM
#13
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Re: Discount Coupon Restrictions question

Ajeh:

If the order is a minimum of $6.99 you are showing give $6.99 off and a minimum of $16.97 ... how much is the Product? Is the Product amount part of this minimum order amount of $6.99?

This is going to confuse you, but I'll do my best to explain.

We release a new product every week and each week we have a new free gift. The new product being the free gift.
In our marketing, we say that they have to spend at least $9.98 in order to get the new kit for free. If you add the value of the free gift to the minimum, you get $16.97. Once the $6.99 (kit value) is deducted, you're back at $9.98.

So yes, the kit value is also $6.99, the coupon technically gives it to them for free as long as they meet the minimum and have that specific kit in their cart. This worked fine for over 2 years with 1.3.8

2 May 2012, 3:35 PM
#14
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Re: Discount Coupon Restrictions question

Sorry, my previous post saying that the minimum purchase was suppose to be $6.99, was wrong. See post #13

2 May 2012, 4:00 PM
#15
ajeh avatar

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Re: Discount Coupon Restrictions question

See if this version of:
/includes/modules/order_total/ot_coupon.php

works for you ...

Linda McGrath
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2 May 2012, 4:08 PM
#16
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Re: Discount Coupon Restrictions question

does that need to go into /includes/modules/order_total/ and not /includes/modules/ ?

2 May 2012, 4:15 PM
#17
ajeh avatar

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Re: Discount Coupon Restrictions question

Thanks for the catch ... that is correct ... :smile:

Linda McGrath
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2 May 2012, 4:30 PM
#18
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Re: Discount Coupon Restrictions question

Yup. That did the trick! Thank you! What does that mean? Bug? By Design?

2 May 2012, 4:34 PM
#19
ajeh avatar

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Re: Discount Coupon Restrictions question

It is by design that Discount Coupons on the Minimum are based on the Products that the Discount Coupon are valid for and not the total of the order ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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2 May 2012, 10:50 PM
#20
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Re: Discount Coupon Restrictions question

Ajeh:

It is by design that Discount Coupons on the Minimum are based on the Products that the Discount Coupon are valid for and not the total of the order ...

Gotcha! So the file you gave me was more of a customization? I'm guessing that the code changed since v 1.3.8? Does this mean I need to buy you dinner?