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Unable to activate or deactivate individual products

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2 May 2012, 12:38 PM
#1
chriscops avatar

chriscops

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Unable to activate or deactivate individual products

I have an odd problem. I upgraded my site from 1.39h to 1.5. I set up a test bed, installed my mods and everything looked good. I re-imported my database using the zcinstall import, made the config changes and again, everything looks good. I have gone live.

One thing I did not test was adding new products. (kinda important, I know) I copied a product and attributes, made the changes to the description, etc. When I go to activate the product, the page reloads but the product does not activate. I tried deactivating other products but cannot. In other words, I cannot activate or deactivate individual products. I did go and deactivate the category and then reactivated it setting the products to on. This works fine.

Any ideas would be appreciated.

23 May 2012, 12:48 AM
#2
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chriscops

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Re: Unable to activate or deactivate individual products

This is driving me nuts. Would anybody have any idea on where I should focus? How would I troubleshoot this?

Any help would be appreciated.

23 May 2012, 1:11 AM
#3
nigelt74 avatar

nigelt74

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Re: Unable to activate or deactivate individual products

Did you install Image Handler 4?

If so there is a bug that effects this (or something similar), there is a patch in the support thread for IH4

23 May 2012, 1:19 AM
#4
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nigelt74

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Re: Unable to activate or deactivate individual products

Here we go thats the post with the patch in it

23 May 2012, 1:51 AM
#5
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chriscops

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Re: Unable to activate or deactivate individual products

Thank you for taking the time to answer this. The patch worked perfectly for me.

Thank you again for the help!

Chris

1 Jun 2012, 6:39 AM
#6
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smcelligott

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Re: Unable to activate or deactivate individual products

nigelt74:

Here we go thats the post with the patch in it

Nigel, Thanks so much worked perfectly for me as well! Cheers, Seán