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Change Owner Name on all receipt emails

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4 May 2012, 5:03 PM
#1
ktrainyo avatar

ktrainyo

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Change Owner Name on all receipt emails

I feel that this may be a simple answer but I can't seem to find it. Any help would be greatly appreciated. When we first set up our site I put the owner's name in somewhere and since then she has been appearing on all of the customer receipts in the from field. Now the company is changing hands and I need to change out the from name on the customer receipts. I cannot seem to find where this is located.

I think I am running 1.3.8b still if that helps.

Thanks in advance.

4 May 2012, 6:38 PM
#2
kobra avatar

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Re: Change Owner Name on all receipt emails

Check your admin > config > email options

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5 May 2012, 2:20 AM
#3
ktrainyo avatar

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Re: Change Owner Name on all receipt emails

I checked there and her name is not mentioned anywhere in any of the fields. I see various email addresses but I am not sure where it is pulling her name from.

5 May 2012, 5:18 AM
#4
rodg avatar

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Re: Change Owner Name on all receipt emails

admin-configure-My Store-Store owner

Cheers
Rod

ps. The section that Kobra pointed you to will probably also need to be changed as this is used in the email headers.

NOTE: We are sorry that Rod is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

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5 May 2012, 5:57 AM
#5
ktrainyo avatar

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Re: Change Owner Name on all receipt emails

I found the section you are talking about and have changed the Store Owner but the receipts are still saying the old name...

5 May 2012, 6:10 AM
#6
rodg avatar

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Re: Change Owner Name on all receipt emails

Perhaps you 'hard coded it' into one of the files somewhere?

Try performing a search using the Developers Toolkit. Use the Look-up in all files input box. Don't forget to select 'all files'.

Happy hunting.

Cheers
Rod

NOTE: We are sorry that Rod is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

Ozpost - The Ultimate Shipping module for Australian Merchants. Click these links for its Homepage, or Download from Zen-Cart.com.

5 May 2012, 11:09 PM
#7
ktrainyo avatar

ktrainyo

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Re: Change Owner Name on all receipt emails

Couldn't find anything in the toolkit search...perhaps it is something server side having to do with my email account? Any ideas on that or where I would search for that?

5 May 2012, 11:54 PM
#8
drbyte avatar

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Re: Change Owner Name on all receipt emails

The advice given already is sound. Perhaps your store is customized in additional ways that work differently than core Zen Cart does out-of-the-box?
Perhaps you can show us a copy of an email containing the undesired name, so we can help you with your specific problem.

And you REALLY ought to be upgrading to a secure version of Zen Cart. The version you said you're running is not secure.

.
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