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tax display but not added

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9 May 2012, 8:31 PM
#1
isaichristian avatar

isaichristian

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tax display but not added

Right now I have an store and in the chekcout the tax is displayed but is not added to the price.

I have both :
Display Prices with Tax false
Display Prices with Tax in Admin false

set to false, but the problem still persist, this is an example of an order

Products Model Tax Price (ex) Price (inc) Total (ex) Total (inc)
1 x CRP 14.975% $16.95 $16.95 $16.95 $16.95
Sub-Total: $16.95
Store Pickup (Walk In): $0.00
Total: $16.95

Can anyone help me?

zencart. 1.5

10 May 2012, 9:34 AM
#2
rodg avatar

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Re: tax display but not added

IsaiChristian:

Right now I have an store and in the chekcout the tax is displayed but is not added to the price.

I have both :
Display Prices with Tax false
Display Prices with Tax in Admin false

These settings determine if the tax is displayed. Nothing more.

IsaiChristian:

but the problem still persist, this is an example of an order

Products Model Tax Price (ex) Price (inc) Total (ex) Total (inc)
1 x CRP 14.975% $16.95 $16.95 $16.95 $16.95
Sub-Total: $16.95
Store Pickup (Walk In): $0.00
Total: $16.95

Can anyone help me?

I think the FIRST question is Do you want zencart to add taxes or not. This is very unclear from your comments (ie: you don't want them displayed, but you do want them added).

If you want tax added then you first need to set up your tax definitions and zones.

After this has been set up you can then choose to have them displayed or not.

The final piece of the puzzle can be found under admin->modules->order_total
The 'tax' module determines whether the tax gets added to the order total or not. If you don't have tax added, and don't wish to display "tax $0.00" on the checkout page then disable this module.

As stated, I'm finding it a little unclear as to exactly what it is that you want (or don't want).

Cheers
Rod

10 May 2012, 1:36 PM
#3
isaichristian avatar

isaichristian

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Re: tax display but not added

RodG:

These settings determine if the tax is displayed. Nothing more.

I think the FIRST question is Do you want zencart to add taxes or not. This is very unclear from your comments (ie: you don't want them displayed, but you do want them added).

If you want tax added then you first need to set up your tax definitions and zones.

After this has been set up you can then choose to have them displayed or not.

The final piece of the puzzle can be found under admin->modules->order_total
The 'tax' module determines whether the tax gets added to the order total or not. If you don't have tax added, and don't wish to display "tax $0.00" on the checkout page then disable this module.

As stated, I'm finding it a little unclear as to exactly what it is that you want (or don't want).

Cheers
Rod

Thanks for your reply, well to be more clear:

The taxes are not being applied in the order total, we want them to be, all the taxes are correctly configure (when I make the price to be inc tax the prices does goes up..) but in the order total it doesnt being added..

So wee need to have the taxes added to the final price

10 May 2012, 1:40 PM
#4
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Re: tax display but not added

Attachment 10441 this image can make things more clear

10 May 2012, 1:43 PM
#5
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Re: tax display but not added

IsaiChristian:

Attachment 10441 this image can make things more clear

No problem..... go to
admin->modules->order_total

Set "Tax" = true
sort order '300'

Cheers
Rod

10 May 2012, 1:54 PM
#6
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Re: tax display but not added

thx. But thats how it is ... still not working.. you have any idea what file could be making the error?

10 May 2012, 2:00 PM
#7
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Re: tax display but not added

IsaiChristian:

thx. But thats how it is ... still not working.. you have any idea what file could be making the error?

Is the ot_tax button green or red?

Are you using a custom template or the 'classic green'? (If custom then temporarily revert back to the 'classic')

Cheers
Rod

10 May 2012, 2:03 PM
#8
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Re: tax display but not added

The shipping tax is correctly added...:S I just dont know whats wrong...

10 May 2012, 2:13 PM
#9
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Re: tax display but not added

IsaiChristian:

The shipping tax is correctly added...:S I just dont know whats wrong...

I must be having a bad night or something.

Your screenshot shows that the tax is NOT being added (to checkout), but now you are saying it IS being added?

Cheers
Rod

10 May 2012, 2:23 PM
#10
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Re: tax display but not added

you have no Idea how bad night, the last screen was with a product with no shipping feeds.. heres is one with ship tax..
Attachment 10442

10 May 2012, 2:41 PM
#11
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Re: tax display but not added

Would I be wrong in assuming that you are using some some kind of add-on mod for your taxes? (local sales tax, cloud tax, or similar)

If so, I suggest that you seek support from the various threads that deal with these specific modules, because I really can't help with any of those (no experience).

If you aren't using one of these, then please refer back to my post#7

Cheers
Rod

10 May 2012, 3:14 PM
#12
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isaichristian

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Re: tax display but not added

No extramodules, Im re-uploading any files that say taxes on it to the server and now it displays the taxes but doesnt add anything! hahaha >_<. I tried using the classic theme with same results...

Do you have an idea of what files are used to managed the taxes? so I re-upload them?

Btw thank you so much for the time you are taking to help me.