Forums / PayPal Express Checkout support / No item description when login on site

No item description when login on site

Locked

Started by kromak on 10 May 2012, 7:04 AM · Views: 1,015

Results 1 to 2 of 2

This thread is locked. New replies are disabled.

10 May 2012, 7:04 AM

kromak

New Zenner

Join Date:: Feb 2011
Posts:: 15
Plugin Contributions:: 0

No item description when login on site

Hi all.

When using express checkout I get no description on the PayPal receipt when the user leaves the payment until the end of the checkout process (like how payments standard works). If they login using the PayPal button first then it works fine. Any ideas on a fix would be appriciated.

22 May 2012, 11:59 AM

kromak

New Zenner

Join Date:: Feb 2011
Posts:: 15
Plugin Contributions:: 0

Re: No item description when login on site

Solved -

The issue was with pricing. Paypal will not pick up the description when the net price is more than 2 decimal places. This happened when I entered the prices including tax.