how do I send the orders for delivery?

I added a free downloadable mp3 file to the site: http://store.bbiclan.com/index.php?main_page=product_info&products_id=104

When I tested the download, it did not send the file. It shows both attempts in the Admin as processing. What am I doing wrong, or how do I send the orders for delivery?

TheMortician4:

I added a free downloadable mp3 file to the site: http://store.bbiclan.com/index.php?main_page=product_info&products_id=104

When I tested the download, it did not send the file. It shows both attempts in the Admin as processing. What am I doing wrong, or how do I send the orders for delivery?

Forgot to mention; Version of ZenCart 1.5

You have some type of errors on the Payments ...

I get Not accepting payments from your region but it lets the order go through ... but then shows as:

Payment Method
Gift Certificate/Coupon

Try installing the The Zen Cart FREE CHARGE CARD freecharger, now called the Free Order freecharger in v1.5 for orders of $0.00 amount ...

Currently, my order is not able to do a Download ... what are your settings in the Configuration ... Attribute Settings?

for the product? and I turned on the freecharger

I now see the Free Order for the Payment methods ... however on the completion of the checkout the Download is not available ...

1 What are your settings in the Configuration ... Attribute Settings ...

2 If you go to the Attributes Controller for this product, do you see the green dot next to the filename for the download?

Double check this procedure for downloads ..

http://www.zen-cart.com/content.php?113-how-do-i-make-products-downloadable

okay now I have a green dot:

CATEGORIES: - Downloadable Media > Music
Select a Category with Products ... Or move between the Products
Products: 1/1
Previous Product

  Next Product
Select a Product to View and Press Display ...

$0.99 $0.00

Legend: Display Only Free Default Discounted Base Price Required Images Valid/Invalid
filename
OFF/ON
1 |
ID Option Name Option Value Prefix Price Prefix Weight Order Legend: Total|Disc: Onetime: Action

ID# 104 - Nelson (Can't Live Without Your) Love And Affection

535 TEXT + 0.0000 + 0 0
Display Only Free Default Discounted Base Price Required
$0.00 $0.00 Update Delete

Filename: Nelson Love And Affection.mp3 Days: 7 Max: 5
Delete download music
526 download music Please Select a Download Format + 0.0000 + 0 -99
Display Only Free Default Discounted Base Price Required
$0.00 $0.00 Update Delete
525 download music MP3 + 0.0000 + 0 0
Display Only Free Default Discounted Base Price Required
$0.00 $0.00 Update Delete
ADDING NEW ATTRIBUTES Define the Attribute Settings then press Insert to apply
536 Nelson (Can't Live Without Your) Love And Affection

 Option Name
 Option Value

Prices and Weights
Price
Weight
Order
One Time:

Price Factor: Offset:
One Time Factor: Offset:

Attributes Qty Price Discount:
Onetime Attributes Qty Price Discount:

Price Per Word: - Free Words:
Price Per Letter: - Free Letters:

Attribute
Flags: Used For
Display Purposes Only:
No Yes Attribute is Free
When Product is Free:
No Yes Default Attribute
to be Marked Selected:
No Yes Apply Discounts Used
by Product Special/Sale:
No Yes Include in Base Price
When Priced by Attributes
No Yes Attribute Required
for Text:
No Yes
Attributes Image Swatch:
Attributes Image Directory:

Overwrite Existing Image on Server?
No Yes

Downloadable products: Filename:
Expiry days: (0 = unlimited)
Maximum download count:

I tried to process it again, I received order conformations every time, but download did not initiate when I comfirmed the order on the dite....

I would suggest you rename your filenames to not include spaces or special characters ... only use Letters and Numbers or the underscore ...

I made a 3rd order and still do not have available to me any way to download the file ...

1 Look in your Zen Cart Admin and go to Configuration ... Attribute Settings ... what do you have setup on all of these settings?

2 what are the actual settings on the Attribute for the MP3? From what you are showing, you are displaying the questions and options but not what you have set

3 On the MP3 attribute in the Attributes Controller for this product, does that one have the green dot next to the filename?

4 What do you have set for the Order Status on the Payment Module Free Order freecharger?

Can't attach the attribute file, 559 Kb larger than site accepts. do you have an Email I can send a wrd doc 2003 format to? Filoesize 559 Kb site accepts less than 20kb

You do not need to attach anything ... go to your Zen Cart Admin ... Mouse over the word Configuration in the menu and then click on the choice for Attribute Settings ...

You should see something like:

Title Value Action
Enable Downloads true
Download by Redirect true
Download by streaming false
Download Expiration (Number of Days) 7
Number of Downloads Allowed - Per Product 5
Downloads Controller Update Status Value 5
Downloads Controller Order Status Value >= lower value 3
Downloads Controller Order Status Value <= upper value 5
Enable Price Factor true
Enable Qty Price Discount true
Enable Attribute Images true
Enable Text Pricing by word or letter true
Text Pricing - Spaces are Free 1
Read Only option type - Ignore for Add to Cart 1

What do you see on these settings?