My admin search returning no results

I've looked around the forums and can't find any information that could give me a reason why my admin search is not working. Honestly, don't know when it stopped working or if there was a plugin installed that could have broken it.

Anyone have an idea of what a common problem would be?

I have over 2000 products and it's getting to be annoying to have to browse to find a product to edit.

Thanks.

What exactly happens when you try to search for something ?

Nothing catastrophic or unusual. Just doesn't show any results.

Although, I do have multiple sub categories in six (6) of the seven (7) main categories in my nav.

Have you tried: Tools/ Store Manager/ Reset ALL Products Master Caregories ID?

mmwilcox:

Have you tried: Tools/ Store Manager/ Reset ALL Products Master Caregories ID?

Will this mess up my navigation? I have about 2275 products that are in 8 top and 24 sub categories.

It shouldn't bother anything. We run this monthly (4000 items across 53 categories) with no side effects.

1. What version of zencart
2. are any debug files appearing in zencarts /cache file
3. In your server logs are there any messages appearing at the times you run these searches

1. 1.3.9
2. No debug files appear.
3. where can I find server logs?

thanks

thebigkick:

Will this mess up my navigation? I have about 2275 products that are in 8 top and 24 sub categories.

Worked. Thank you!

Ran it on my test site first then Live. Best way to work.

Do you use Linked Products?

Your Products really sound like your import your Products and that they are all missing the master_categories_id and probably the products_price_sort_order ...

Ajeh:

Do you use Linked Products?

Your Products really sound like your import your Products and that they are all missing the master_categories_id and probably the products_price_sort_order ...

Yes. Some products are linked. I use the EasyPopulate plugin to control inventory. When I upload I make sure all the appropriate categories are in place. I wrote that off as an issue. But I can see how it could be a problem for someone else.

That is your problem ... without master_categories_id the search is failing ...

You can try the updater in the Store Manager, running:

Reset ALL Products Master Categories ID
to be used for Linked Products and Pricing:

then running:

Update ALL Products Price Sorter
to be able to sort by displayed prices:

NOTE: the master_categories_id selected will be the lowest categories_id in the products_to_categories table ...

Thanks Ajeh

You are most welcome ... hope all is running happily now ... :smile: